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628 posts

Ultimate Geek
+1 received by user: 87


Topic # 100178 4-Apr-2012 22:12
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On the 1st I signed up with slingshot and this so far I have:

Received 3 Texts saying I will be connected on the 10th.

Received 3 Emails saying I will be connected on the 10th.

Received 2 letters, One supposedly containing my new password however that was blank.

Received 1 Email supposedly containing my new password however both the username and password where blank.

Been Disconnected while waiting on hold on 3 separate occasions.

Good thing I'm having a secondary line activated instead of changing my working Vodafone line over,
But at the end of the day I signed up for the Unlimited Plan not great customer service.

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982 posts

Ultimate Geek
+1 received by user: 53

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Slingshot

  Reply # 605627 5-Apr-2012 11:44
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Hi there,

If you can PM me your account details I'll look into this and see if i can get it sorted out.

Cheers
Warren






628 posts

Ultimate Geek
+1 received by user: 87


  Reply # 605848 5-Apr-2012 18:40
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Thanks for sorting that out Warren,

You have greatly improved my faith in Slingshot.

Hopefully everything will be smooth sailing from here on out =)

 
 
 
 


982 posts

Ultimate Geek
+1 received by user: 53

Trusted
Slingshot

  Reply # 606078 6-Apr-2012 12:33
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No worries,

If anything else comes up just let me know,

Cheers,
Warren




fan

3 posts

Wannabe Geek


  Reply # 606384 7-Apr-2012 13:32
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I want to change from vodafone to slingshot as well.



628 posts

Ultimate Geek
+1 received by user: 87


  Reply # 606395 7-Apr-2012 14:35
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I am currently intending on trialing the Slingshot line initially to see if I find the service acceptable as my only Connection before canceling the Vodafone line as there are 2 physical lines at this address.

If I find the Unlimited connection stable enough to be acceptable for my day to day usage I intend to cancel the Vodafone account however if it isn't stable enough for my needs I may end up keeping both or trying the 250GB capped plan first.

I will try to keep this thread updated as I go.

Although in all honesty I'm just trying to find something decent while I wait the 6 months or so for Fibre in my area.



628 posts

Ultimate Geek
+1 received by user: 87


  Reply # 607371 10-Apr-2012 12:16
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Chorus tech just left about 20 minutes ago, Line is active and syncing at good speeds.

Just waiting for the Chorus tech to sign off on the job so I can use the line (Or that is what I was just told by slingshot).

Waits Patiently.



628 posts

Ultimate Geek
+1 received by user: 87


  Reply # 607443 10-Apr-2012 15:06
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Still failing to authenticate =(



628 posts

Ultimate Geek
+1 received by user: 87


  Reply # 607568 10-Apr-2012 20:19
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Firstly Thanks again to Warren for your help!!!

Yay! Line finally managed to authenticate an hour ago, Getting some very nice speeds from my tests so far.

Standard ADSL2+:



ADSL2+ Annex M:



PingTest:



YouTube loading in 1080p very quickly (My guess is about 2 or 3 times faster than played)

Torrents seem to be stable and have peaked at around 1.5MBps, Very nice to see.



628 posts

Ultimate Geek
+1 received by user: 87


  Reply # 608100 12-Apr-2012 03:20
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Torrent downloads seem good, Fluctuating similar to how I have seen with Vodafone or perhaps a little better.

Ping times seem to be very nice and occasionally better than I noticed with Vodafone.

YouTube loads perfectly as do most other video hosting sites.

HTTP downloads however seem to be unusually slow (Averaging 200KBps from various sources such as file-hippo), Perhaps something to do with my download accelerator (Firefox plugin DownThemAll) or something, Looking into that now.

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