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2791 posts

Uber Geek
+1 received by user: 67

Topic # 102795 22-May-2012 19:02
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Hi guys,

anyone on a slingshot connection having issues accessing this site?

I had no issues till yesterday, so I rebooted my modem and now it wont even resolve the IP.

I change my DNS to the Slingshot one, still wont resolve, change it to the google DNS and it works first pop.

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615 posts

Ultimate Geek
+1 received by user: 49


  Reply # 629105 22-May-2012 19:07
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Doesn't resolve from my SS line using the SS dns servers.

Does resolve from a customer's Aussie ISP.

2791 posts

Uber Geek
+1 received by user: 67

  Reply # 629107 22-May-2012 19:08
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Cool, so not just me then. I guess time to escalate to Slingshot...

Don't really want to ring their help line.. usually get fobbed off.

Might PM Slingshot GZ account.


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  Reply # 629136 22-May-2012 19:44
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This just started happening 5 minutes ago (7:30PM).  No respond from DNS again.  Last time, Slingshot told me their server log seems fine and the problem wasn't on their end. 

Now, I had to change my DNS to for it to work.

979 posts

Ultimate Geek
+1 received by user: 51


  Reply # 629339 23-May-2012 10:04
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Hi guys,

I have just had word some people are getting browsing issues in general.

If you have tried general browsing troubleshooting like resetting your browser, setting manual IP/DNS (as I see some of you have), then can you please PM me your account numbers and what issue you are having? This will help in a prompt resolution!


2791 posts

Uber Geek
+1 received by user: 67

  Reply # 629429 23-May-2012 12:17
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I've just rdp'd back home and flushed my DNS etc, it looks like the website is working now.

All other web browsing didn't appear affected, other than being generally slow. 

I will retest tonight and see what happens.


10 posts

Wannabe Geek

  Reply # 630409 25-May-2012 15:55
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Just an FYI, for those using, etc, you are shooting yourselves in the foot somewhat.

A *lot* of CDN, caches, etc, all use DNS source to determine the closest cache for you to connect to.

Case in point:
$ host (slingshot DNS) is an alias for is an alias for has address has address

( are caches inside the slingshot network).

From the same connection, but using google
$ host is an alias for is an alias for has address has address

( is somewhere in Japan)

So my content (not that I'd actually *go* to MTV, its just a site I happen to know is on Akamai) would have to come from Japan if I use Google's DNS.

So whilst using is a good test to see if its a DNS issue, please don't leave it like that, it makes your Internet slower.

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