no incoming sms!

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › no incoming sms!

sqlpro

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#103013 28-May-2012 19:55

Hi
Yesterday i switched network to 2degrees (from vodafone) and dont seem to receive any SMS at all!

I opened Sim Toolkit and clicked "Get Settings"... but never received any settings !! Any ideas please ?

BTW interestingly though i can send SMS out but dont receive them .

Thanks for the advise.

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#631636 28-May-2012 19:57

Who aren't you getting messages from?

freitasm

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#631638 28-May-2012 20:00

Have you tried sending a message to yourself first?

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#631639 28-May-2012 20:00

You don't need to change any settings on the handset to get incoming SMS

sqlpro

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#631640 28-May-2012 20:01

sbiddle: Who aren't you getting messages from?

when i click "get settings" am i not supposed to receive a sms ?

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#631641 28-May-2012 20:02

sqlpro:
sbiddle: Who aren't you getting messages from?

when i click "get settings" am i not supposed to receive a sms ?

As above not related to any settings on the handset at ALL

Test by sending a SMS to your own mobile number from your mobile number

sqlpro

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#631647 28-May-2012 20:15

it all started when my phone does not connect to cell data . so i tried "get settings" which said i'll receive new setting which i've not received yet.

btw i sent a sms to myself and nothing happened.

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johnr

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#631651 28-May-2012 20:18

Doing get settings is not going to get your handset to attach to a Cell site

Is the handset logged onto the 2Degrees network now?

sqlpro

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#631654 28-May-2012 20:26

johnr: Doing get settings is not going to get your handset to attach to a Cell site

Is the handset logged onto the 2Degrees network now?

Yes, i went to settings (android phone) and selected 2degrees network. I can make & receive calls.

freitasm

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#631655 28-May-2012 20:27

You should contact 2degrees help desk.

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#631656 28-May-2012 20:31

freitasm: You should contact 2degrees help desk.

sqlpro

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#631673 28-May-2012 21:13

just spoke with help desk and was told "get settings" does not work with android phones !!

He helped with APN settings and works fine. seems no settings are required for SMS.
just wondering what happened to my google calendar alerts, stopped receiving them since changed 2degrees!

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#631674 28-May-2012 21:19

sqlpro: just spoke with help desk and was told "get settings" does not work with android phones !!

He helped with APN settings and works fine. seems no settings are required for SMS.
just wondering what happened to my google calendar alerts, stopped receiving them since changed 2degrees!

Your phone provider has no connection what so ever to content in your google account.

johnr

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#631705 28-May-2012 22:07

sqlpro: just spoke with help desk and was told "get settings" does not work with android phones !!

He helped with APN settings and works fine. seems no settings are required for SMS.
just wondering what happened to my google calendar alerts, stopped receiving them since changed 2degrees!

So are you now getting incoming SMS?

I thought this was the whole point of this thread

freitasm

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#631717 28-May-2012 22:27

We told you from the start that no settings were needed to receive SMS. Then the story changed to "SMS with settings for data".

Sorry, but we can't help if the story changes in every post...

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#631736 28-May-2012 23:56

sqlpro: just spoke with help desk and was told "get settings" does not work with android phones !!

He helped with APN settings and works fine. seems no settings are required for SMS.
just wondering what happened to my google calendar alerts, stopped receiving them since changed 2degrees!

they work for me every day!

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