Unable to access specific site, but can access it through a proxy

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Morgenmuffel

631 posts

Ultimate Geek

Lifetime subscriber

#104898 22-Jun-2012 11:04

Hi

The site in question is

magicbrowbands.com.au

I couldn't access it this morning and still can't, I looked at monitoring sites like alertra.com and they all tell me the site is up.

I finally tried accessing it through a proxy site "goldtunnel.com" and was able to access it no worries.

After accessing the site via the proxy I was briefly able to access it normally (as in not through the proxy), but the issue has now returned

what I have tried

Rebooting the router
Various Browsers, Opera IE, Chrome etc
Rebooting computer
Flushing DNS thingie
Swearing, and leaving it for an hour or so

'We love to buy books because we believe we’re buying the time to read them.' WARREN ZEVON

Nebbie

458 posts

Ultimate Geek

Trusted

#644619 22-Jun-2012 11:19

Got the same issue from Hosting Direct, Suspect routing issue at Orcon.
The authoritative name servers for this domain is unreachable.

root@mailsrv1:~# traceroute 74.204.185.133
traceroute to 74.204.185.133 (74.204.185.133), 30 hops max, 60 byte packets
1 XXXXXXX(49.50.XX.XX) 1.520 ms 1.503 ms 1.722 ms
2 10ge-v4071.pm-ce1.hd.net.nz (113.21.225.230) 1.329 ms 1.327 ms 1.294 ms
3 * * *
4 * * *
5 * * *
6 * * *
7 * * *

I'm able to get to this IP range from other providers that don't use Orcon as their international transit.

---------------------------------------------------------------
Nebukadnessar

cyberbuddha

70 posts

Master Geek

#644621 22-Jun-2012 11:20

I tried it myself and couldn't access it either. I checked via www.netirk.com and it tells me that the domain does not exist or is inaccessible. I guess maybe they've taken it down for routine maintenance.

They have a Facebook page, and they show contact details on there of 0419 940 119 and email of mel@magicbrowbands.com.au - so maybe give them a call or drop them an email.

Morgenmuffel

631 posts

Ultimate Geek

Lifetime subscriber

#644651 22-Jun-2012 11:51

cyberbuddha: I tried it myself and couldn't access it either. I checked via www.netirk.com and it tells me that the domain does not exist or is inaccessible. I guess maybe they've taken it down for routine maintenance.
.

The site is definitely there, I can access it via a proxy, but I can't access it through my normal orcon connection thingie

'We love to buy books because we believe we’re buying the time to read them.' WARREN ZEVON

Morgenmuffel

631 posts

Ultimate Geek

Lifetime subscriber

#644653 22-Jun-2012 11:51

Nebbie: Got the same issue from Hosting Direct, Suspect routing issue at Orcon.
The authoritative name servers for this domain is unreachable.

root@mailsrv1:~# traceroute 74.204.185.133
traceroute to 74.204.185.133 (74.204.185.133), 30 hops max, 60 byte packets
1 XXXXXXX(49.50.XX.XX) 1.520 ms 1.503 ms 1.722 ms
2 10ge-v4071.pm-ce1.hd.net.nz (113.21.225.230) 1.329 ms 1.327 ms 1.294 ms
3 * * *
4 * * *
5 * * *
6 * * *
7 * * *

I'm able to get to this IP range from other providers that don't use Orcon as their international transit.

Cheers, so that means it isn't just me, and i should be querying Orcon?

'We love to buy books because we believe we’re buying the time to read them.' WARREN ZEVON

blackjack17

1705 posts

Uber Geek

#644682 22-Jun-2012 12:29

No problem accessing it with vodafone

Electric kiwi signup credit Sharesies credit

Morgenmuffel

631 posts

Ultimate Geek

Lifetime subscriber

#644819 22-Jun-2012 15:45

Okey doke

After spending time with a rep they are transferring it up to a level 2 thingie

although after getting off the phone with the rep, I was actually able to access the site for a short while, then the problem came back. Just to reiterate absolutly no other site I visit is having this problem and if I access the site via a proxy it is there and if i run the

www.isup.me/magicbrowbands.com.au

It tells me the site is up, so pretty please all you orcon and non-orcon users see if you can visit the site and if you can't please post back, so that when (and if) they phone me back I can point to this thread and say look i'm not the only one having this issue

Cheers

'We love to buy books because we believe we’re buying the time to read them.' WARREN ZEVON

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#644842 22-Jun-2012 16:35

The issue isn't an Orcon specific one, there is definately something screwy with their DNS records.

Quic Broadband

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Nebbie

458 posts

Ultimate Geek

Trusted

#644849 22-Jun-2012 16:50

sbiddle: The issue isn't an Orcon specific one, there is definitely something screwy with their DNS records.

Odyssey issue?

On Slingshot I'm able to ping IP address of the authoritative nameserver 74.204.185.133 (Via GGI and TCL)
On Hosting Direct (via Orcon) I'm unable to get outside the Orcon network to 74.204.185.133

---------------------------------------------------------------
Nebukadnessar

th3r3turn

258 posts

Ultimate Geek
Inactive user

#644854 22-Jun-2012 17:12

Tracing route to perthwebhost.com.au [74.204.185.133]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 24 ms 11 ms 10 ms lo0.internet.ivpn.pe25.telstraclear.net [218.101.61.124]
4 60 ms 21 ms 19 ms ie2-g-0-0-0.telstraclear.net [203.98.50.2]
5 19 ms 21 ms 19 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.50.251]
6 20 ms 20 ms 20 ms 203.167.233.10
7 147 ms 148 ms 151 ms i-0-0-4-0.tlot-core01.bx.telstraglobal.net [202.84.142.118]
8 143 ms 145 ms 144 ms i-1-1.eqla01.bi.telstraglobal.net [202.84.251.194]
9 150 ms 149 ms 151 ms 63-218-51-149.static.pccwglobal.net [63.218.51.149]
10 152 ms 149 ms 152 ms dtg.ge2-6.br01.lax01.pccwbtn.net [63.218.25.54]
11 152 ms 153 ms 150 ms unknown.5.140.208.205.virtacore.com [205.208.140.5]
12 156 ms 151 ms 155 ms unknown.10.140.208.205.virtacore.com [205.208.140.10]
13 151 ms 153 ms 152 ms eqlaxhspc53.lax.keepitsecure.net [74.204.184.72]
14 152 ms 151 ms 151 ms perthwebhost.com.au [74.204.185.133]

Trace complete.

Morgenmuffel

631 posts

Ultimate Geek

Lifetime subscriber

#644874 22-Jun-2012 18:27

Ok its all working again, is it working for those of you on orcon who also couldn't access it.

@nebbie and sbiddle

I am not sure what you guys are meaning,

regarding the DNS, if it wasn't an Orcon issue surely it would have also prevented me from viewing the site using the proxy?

"Odyssey issue" not sure what that means, tried googling it but ended up with tonnes of pages on the Honda Odyssey which even i can tell is fairly likely to be irrelevant (especially as the site is australian so it would have to be a holden not a honda anyway)

Anyway lets see how long I have access to the site

'We love to buy books because we believe we’re buying the time to read them.' WARREN ZEVON

cyberbuddha

70 posts

Master Geek

#644884 22-Jun-2012 19:01

Morgenmuffel: Ok its all working again, is it working for those of you on orcon who also couldn't access it.

@nebbie and sbiddle

I am not sure what you guys are meaning,

regarding the DNS, if it wasn't an Orcon issue surely it would have also prevented me from viewing the site using the proxy?

I'm with Orcon and I still can't access it, but I can access it using a proxy. I'm with you, it must be an Orcon issue.

Morgenmuffel

631 posts

Ultimate Geek

Lifetime subscriber

#644886 22-Jun-2012 19:14

yep access has gone again, its driving me utterly nuts

edit-----------------------

and now its back again 7:37

'We love to buy books because we believe we’re buying the time to read them.' WARREN ZEVON

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#644889 22-Jun-2012 19:40

Morgenmuffel: Ok its all working again, is it working for those of you on orcon who also couldn't access it.

@nebbie and sbiddle

I am not sure what you guys are meaning,

regarding the DNS, if it wasn't an Orcon issue surely it would have also prevented me from viewing the site using the proxy?

"Odyssey issue" not sure what that means, tried googling it but ended up with tonnes of pages on the Honda Odyssey which even i can tell is fairly likely to be irrelevant (especially as the site is australian so it would have to be a holden not a honda anyway)

Anyway lets see how long I have access to the site

It is not an Orcon specific issue. I tested this (and had somebody else test it) using several ISP's with Kordia upstream and all failed on a tracert and nslookup.

And the fact it worked on a proxy doesn't mean it's an ISP specific issue.

Athlonite

1828 posts

Uber Geek
Inactive user

#648851 1-Jul-2012 00:58

th3r3turn:
Tracing route to perthwebhost.com.au [74.204.185.133]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 24 ms 11 ms 10 ms lo0.internet.ivpn.pe25.telstraclear.net [218.101.61.124]
4 60 ms 21 ms 19 ms ie2-g-0-0-0.telstraclear.net [203.98.50.2]
5 19 ms 21 ms 19 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.50.251]
6 20 ms 20 ms 20 ms 203.167.233.10
7 147 ms 148 ms 151 ms i-0-0-4-0.tlot-core01.bx.telstraglobal.net [202.84.142.118]
8 143 ms 145 ms 144 ms i-1-1.eqla01.bi.telstraglobal.net [202.84.251.194]
9 150 ms 149 ms 151 ms 63-218-51-149.static.pccwglobal.net [63.218.51.149]
10 152 ms 149 ms 152 ms dtg.ge2-6.br01.lax01.pccwbtn.net [63.218.25.54]
11 152 ms 153 ms 150 ms unknown.5.140.208.205.virtacore.com [205.208.140.5]
12 156 ms 151 ms 155 ms unknown.10.140.208.205.virtacore.com [205.208.140.10]
13 151 ms 153 ms 152 ms eqlaxhspc53.lax.keepitsecure.net [74.204.184.72]
14 152 ms 151 ms 151 ms perthwebhost.com.au [74.204.185.133]

Trace complete.

hmmm funny my tracert finishes somewhere different to yours

3 37 ms 36 ms 37 ms xe-2-2-0.cre1.nct.orcon.net.nz [121.98.9.141]
4 59 ms 38 ms 37 ms 121.99.12.0
5 200 ms 201 ms 201 ms te4-4.mpd01.lax05.atlas.cogentco.com [38.104.84.29]
6 202 ms 201 ms 202 ms te0-0-0-2.mpd21.lax01.atlas.cogentco.com [154.54.30.189]
7 201 ms 201 ms 201 ms te2-3.ccr01.lax12.atlas.cogentco.com [154.54.84.214]
8 201 ms 200 ms 200 ms 38.104.230.158
9 173 ms 173 ms 173 ms adsl-66-51-212-46.dslextreme.com [66.51.212.46]
10 202 ms 203 ms 202 ms unknown.10.140.208.205.virtacore.com [205.208.140.10]
11 173 ms 172 ms 173 ms eqlaxhspc53.lax.keepitsecure.net [74.204.184.72]
12 202 ms 202 ms 201 ms unknown184.186.204.74.defenderhosting.com [74.204.186.184]

Trace complete.

maybe they were in the middle of moving from one host to another