Premium SMS

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gstarkey

78 posts

Master Geek
+1 received by user: 4

#105068 26-Jun-2012 19:07

My son (aged 11) has a number of lines like the following in his 2degrees usage:

17 Jun 201210:30:25 AMSMSp288011$ 5.00
I assume that it is a premium sms that cost $5.00 a time, quick count shows seven of these this month.

He says he has not signed up to anything.

On the 2 degree website found a document 'Premium SMS list 22-7-2011', This document does not contain the 2880 number.

How to I stop this plundering of his account?

johnr

19282 posts

Uber Geek
+1 received by user: 2526
Inactive user

#646580 26-Jun-2012 19:13

Reply " STOP " these instructions are in the the premium SMS if not then the SMS provider is not following premium SMS guide lines

John

SaltyNZ

8865 posts

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+1 received by user: 9545

Trusted

2degrees

Lifetime subscriber

#646581 26-Jun-2012 19:14

gstarkey: My son (aged 11) has a number of lines like the following in his 2degrees usage:

17 Jun 201210:30:25 AMSMSp288011$ 5.00
I assume that it is a premium sms that cost $5.00 a time, quick count shows seven of these this month.

He says he has not signed up to anything.

On the 2 degree website found a document 'Premium SMS list 22-7-2011', This ?document does not contain ?the 2880 number.

How to I stop this plundering of his account?

Firstly try unsubscribing. If that does not work let us know, because that is a BIG no-no and we will take it up with the provider. After that, if no joy, PM me the number. I have an experimental feature -- which I do NOT guarantee as it has not been properly QAed -- that should stop them.

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

sbiddle

30853 posts

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+1 received by user: 9996

Retired Mod

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Biddle Corp

Lifetime subscriber

#646584 26-Jun-2012 19:17

2880 is listed on the Vodafone premium SMS list and will very likely be the same provider

http://www.nz.yurmobile.com/

http://www.vodafone.co.nz/services/txt-and-pxt/premium-interactive-code-details.pdf

gstarkey

78 posts

Master Geek
+1 received by user: 4

#646591 26-Jun-2012 19:32

Thanks for the quick reply Johnr and Saltynz.

Have tried stop. Well let you now if we hyave any more issues
Thanks again