Premium SMS

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gstarkey

78 posts

Master Geek

#105068 26-Jun-2012 19:07

My son (aged 11) has a number of lines like the following in his 2degrees usage:

17 Jun 201210:30:25 AMSMSp288011$ 5.00
I assume that it is a premium sms that cost $5.00 a time, quick count shows seven of these this month.

He says he has not signed up to anything.

On the 2 degree website found a document 'Premium SMS list 22-7-2011', This document does not contain the 2880 number.

How to I stop this plundering of his account?

johnr

19282 posts

Uber Geek
Inactive user

#646580 26-Jun-2012 19:13

Reply " STOP " these instructions are in the the premium SMS if not then the SMS provider is not following premium SMS guide lines

John

SaltyNZ

8241 posts

Uber Geek

Trusted

2degrees

Lifetime subscriber

#646581 26-Jun-2012 19:14

gstarkey: My son (aged 11) has a number of lines like the following in his 2degrees usage:

17 Jun 201210:30:25 AMSMSp288011$ 5.00
I assume that it is a premium sms that cost $5.00 a time, quick count shows seven of these this month.

He says he has not signed up to anything.

On the 2 degree website found a document 'Premium SMS list 22-7-2011', This ?document does not contain ?the 2880 number.

How to I stop this plundering of his account?

Firstly try unsubscribing. If that does not work let us know, because that is a BIG no-no and we will take it up with the provider. After that, if no joy, PM me the number. I have an experimental feature -- which I do NOT guarantee as it has not been properly QAed -- that should stop them.

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#646584 26-Jun-2012 19:17

2880 is listed on the Vodafone premium SMS list and will very likely be the same provider

http://www.nz.yurmobile.com/

http://www.vodafone.co.nz/services/txt-and-pxt/premium-interactive-code-details.pdf

gstarkey

78 posts

Master Geek

#646591 26-Jun-2012 19:32

Thanks for the quick reply Johnr and Saltynz.

Have tried stop. Well let you now if we hyave any more issues
Thanks again