[Snap] Snap network outage

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Snap network outage

thekiwi

295 posts

Ultimate Geek

#105862 12-Jul-2012 13:26

Just wondering how wide spread the network outage on Snap is @ the moment, as have been offline since 12:30

1 | 2

4335 posts

Uber Geek

Retired Mod

Trusted

Lifetime subscriber

#654516 12-Jul-2012 13:37

I'm online but it seems about 90% of pages I try to access are unavailable.

mcs

1 post

Wannabe Geek

#654524 12-Jul-2012 13:47

Looks pretty bad. I rebooted my router and now it cannot even connect using PPPoE - getting PAP timeouts.

kobiak

1615 posts

Uber Geek

Trusted

#654527 12-Jul-2012 13:51

AKL CBD all good.

helping others at evgenyk.nz

RalphFromSnap

776 posts

Ultimate Geek

Trusted

Snap Internet

#654534 12-Jul-2012 13:56

Hi Everyone, Yes, we were experiencing some network issues. This should now be resolved.
Check out our Network Status page for updates.

www.snap.net.nz/support/network-status

Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

daksta

40 posts

Geek

#654542 12-Jul-2012 14:08

Still not working in auckland cbd... Come on

SamF

1581 posts

Uber Geek

Trusted

#654543 12-Jul-2012 14:11

No go for me either, Auckers.

maxzzz

86 posts

Master Geek

#654547 12-Jul-2012 14:14

It does not work here in hamilton either.... Problem NOT resolved

PPPoE error: Timeout

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

bunky

52 posts

Master Geek

#654548 12-Jul-2012 14:15

RalphFromSnap: Hi Everyone, Yes, we were experiencing some network issues. This should now be resolved.
Check out our Network Status page for updates.

www.snap.net.nz/support/network-status

still not working in auckland, shore :(

SCM

459 posts

Ultimate Geek

#654551 12-Jul-2012 14:15

From Twitter..

Snap Internet ‏@SnapInternet

For those still having issues, Please restart modems and try again in a few mins, Servers are being flooded with requests currently ^NM

SamF

1581 posts

Uber Geek

Trusted

#654563 12-Jul-2012 14:20

Back now for me!

thekiwi

295 posts

Ultimate Geek

#654586 12-Jul-2012 14:41

Didn't help that the 0800 number wasn't working either, or someone was just hanging up.

P1n3apqlExpr3ss

853 posts

Ultimate Geek

#654602 12-Jul-2012 14:53

0800 number keeps playing up. Still no go for me. Albany area

Modem reboots aren't getting anywhere

thekiwi

295 posts

Ultimate Geek

#654608 12-Jul-2012 14:58

Yeah, still offline here in Gisborne after endless reboots.

bunky

52 posts

Master Geek

#654609 12-Jul-2012 15:01

finally back online!

sudo

392 posts

Ultimate Geek

#654617 12-Jul-2012 15:07

Yep, wasnt working for me up until a few mins ago.

Was getting PPP auth errors until 13:45 then it manage to connect.
One subsequent reboot I started getting auth errors again until a few mins ago.

As SCM mentioned, it looked like their servers got flooded.

1 | 2