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Forums › Slingshot and CallPlus › Disconnection fee


51 posts

Master Geek


Topic # 109369 18-Sep-2012 17:51
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Hey
I moved into a flat with my friends in February this year, and we signed up to the Slingshot AYCE plan.
Unfortunately at the time, we couldn't find any plans that weren't 12 month contracts.
We're moving out in December, and will have to break the contract.
Will we be forced to pay the whole $120 fee for breaking the contract, or are Slingshot pretty easy with this and just let us pay for the difference for the two months?

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Uber Geek
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  Reply # 687839 18-Sep-2012 18:14
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Ask them

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  Reply # 687841 18-Sep-2012 18:25
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Yeah its pretty tricky getting internet without a 12 month contract with them, makes things a bit complicated in a student flat lasting less than 12mo

One option to avoid the fee is to transfer it to your new address (although this will incurr a new 12 month contract as it would be a new connection at the new flat), or AFAIK you can transfer the account name to someone else wanting internet (maybe one of the other flatmates who isnt currently named on the bill) and get them to transfer it to their new address.

 
 
 
 


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Slingshot

  Reply # 688027 19-Sep-2012 09:45
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Hi,

You can PM me here with your account number and I'll see what I can do for you.

Thanks,
Ben




www.slingshot.co.nz

www.twitter.com/SlingshotNZ

https://www.facebook.com/SlingshotNZ

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Ultimate Geek
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  Reply # 688032 19-Sep-2012 09:52
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So you signed up for a 12 month contract KNOWING that you will leave early and therefore break the contract. During this whole period you knew that there will be a penalty to pay eventually terminate the contract early so with that in mind I would have thought you should as a flat all contribute evenly to the early disconnection penalty. If you had budgeted for it and saved $12 per month or $3 a week would have made this a non event. Pay the fee.

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