Ideos X5 red light

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danmac

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#109916 28-Sep-2012 22:58

Hi - The other day I noticed my Ideos x5 had a small led light on the top right hand side of the phone where the ear piece is. Anyone know what this is supposed to me or why the light is blinking?

Dan

phantomdb

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#693227 29-Sep-2012 00:29

you have viber installed???
prety sure its indicating its running or somthing like that

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dontpanic42

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#693234 29-Sep-2012 01:23

It's the proximity sensor, and it is a Viber bug.
The latest version of Viber (2.2.3) appears to have caused the proximity sensor on my Ideos X5 to be constantly blinking, like yours is doing.

If I go and force stop on Viber, the proximity sensor (the flashing dull red light) stops blinking.

I have logged a ticket with Viber here - http://helpme.viber.com/index.php?/Tickets/Submit/RenderForm/13

If you were to log a ticket describing your issue, hopefully it might help them to fix it sooner rather than later. :)

dontpanic42

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#693351 29-Sep-2012 11:24

Just got a reply in response to logging a ticket for this issue with Viber:

Thanks for contacting us.

This is a known issue which affect some devices. We are presently working on the solution. you can expect an update very soon.

gregmcc

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#693368 29-Sep-2012 12:10

dontpanic42: Just got a reply in response to logging a ticket for this issue with Viber:

Thanks for contacting us.

This is a known issue which affect some devices. We are presently working on the solution. you can expect an update very soon.

Weird, just noticed a similar thing with my Galaxy S2

richms

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#693370 29-Sep-2012 12:14

I have had the red light on my S2 with an old version of the vonage app, they managed to fix it. Also the battery chewing came right on the same fix.

Richard rich.ms

2degreesCare

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#694034 1-Oct-2012 11:22

Hi,

Try going to Settings > Applications > Viber (you may see vibergoogletwitter or similar) and click on 'Clear data'.

Hope this helps.

^POB

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dontpanic42

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#694051 1-Oct-2012 11:38

The latest update from Viber fixes the proximity sensor issue.

nzkiwiman

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#695548 3-Oct-2012 15:01

I have an X5 and the red LED tells me when the phone is going to die (less than 15% battery).
I do not have Viber installed

bazzer

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#695556 3-Oct-2012 15:09

nzkiwiman: I have an X5 and the red LED tells me when the phone is going to die (less than 15% battery).
I do not have Viber installed

Different red light. I guess they're talking about the little on one the left? (I have a U8150 and had the same issue with Skype).

richms

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#695557 3-Oct-2012 15:09

Different red LED, its not the message one, its part of the proximity and light sensor so that the phone turns the touchsceeen off when you hold it to your ear.

Richard rich.ms