Issues with texts from 2D to VF

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Issues with texts from 2D to VF

stevenz

2802 posts

Uber Geek

#111591 8-Nov-2012 11:13

Any known issues where texts FROM 2D TO Vodafone fail to send? Texts to Telecom or 2D work fine, and receiving texts from any network works fine.

A user here is having issues with a Galaxy S3 bought from 2D, has tried a few solutions but no dice. The problem is also intermittent just to make it more difficult.

@KnightNZ

johnr

19282 posts

Uber Geek
Inactive user

#714069 8-Nov-2012 11:17

Fail to send or fail to arrive?

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stevenz

2802 posts

Uber Geek

#714073 8-Nov-2012 11:22

Fails to send, which says to me it's a 2D problem.

@KnightNZ

johnr

19282 posts

Uber Geek
Inactive user

#714076 8-Nov-2012 11:25

Start off by removing the contact / number from the handset and saving it again

stevenz

2802 posts

Uber Geek

#714095 8-Nov-2012 11:50

Will get her to give that a go, cheers John.

@KnightNZ

2degreesCare

1537 posts

Uber Geek

Trusted

2degrees

#714118 8-Nov-2012 12:59

Please PM your number to me if it continues.

Cheers
^POB

Thanks again for the input John! :)

indapie2000

195 posts

Master Geek

#715218 10-Nov-2012 17:00

I've noticed problems with texts going the other way, from VF to my 2D. I occasionly get texts doubled up when then sender on VF has only sent them once.

Any ideas? Or just a random system glitch?

johnr

19282 posts

Uber Geek
Inactive user

#715884 12-Nov-2012 14:41

indapie2000: I've noticed problems with texts going the other way, from VF to my 2D. I occasionly get texts doubled up when then sender on VF has only sent them once.

Any ideas? Or just a random system glitch?

Sounds like ack back from the handset has not been acknowledged by VSMSC and so SMS is sent again