Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




7 posts

Wannabe Geek


#111596 8-Nov-2012 15:30
Send private message

We're with Orcon for a couple of years now (signed over from previous flatmate). Its quite tempting when other ISPs offering more data cap, faster speed and cheaper price nowadays (looked into details at snap). The locked 12month term's over for nearly a year but Orcon offered no benefit to current customers (e.g. free upgrade of data). Still paying monthly rental for their modem :( 

We don't want to have another 12 or 24 month term bound to the plan, but looking for some suggestions from Orcon what can be done to have more data cap. 
Current plan is naked ADSL.

Orcon@Home Purple+ (25GB) with additional 10GB data pack    $95.00/month     

Modem rental                                                                      $5.00/month 

Many thanks

Create new topic
2206 posts

Uber Geek

Trusted
Subscriber

  #714203 8-Nov-2012 15:33
Send private message

Welcome to Geekzone.

Have you actually been on their website lately? They have three new plans:

$75 for 30GB
$89 for 60GB
$99 with no limit

All three include national calling. You are locked into a contract but they're far better value than the old plan you're currently on.




2018 iPad Pro 12.9 Wi-Fi 64GB (Space Grey) | 2018 iPad mini Wi-Fi 64GB (Space Grey) | iPhone 11 Pro Max 64GB (Midnight Green) | 2x HomePod (Space Grey) | 3x Apple TV 4K | Apple Watch Series 4 44mm (Space Grey)

 

Sony 65" A8F OLED TV | Sony 65" X850F LED TV | Sony 55" X900F LED TV


3344 posts

Uber Geek

Trusted
Vocus

  #714206 8-Nov-2012 15:50
Send private message

corksta: Welcome to Geekzone.

Have you actually been on their website lately? They have three new plans:

$75 for 30GB
$89 for 60GB
$99 with no limit

All three include national calling. You are locked into a contract but they're far better value than the old plan you're currently on.


Yep, you can upgrade any time; you can even do it online.  Go take a look, if you need any assistance let us know :)

 
 
 
 




7 posts

Wannabe Geek


#714217 8-Nov-2012 15:52
Send private message

Just read one previous thread posted in April asking similar question - what are the options for non orcon- genius customer. Seems the person ended up changing over to genius...my understanding is that changeover means another 12-month term will apply. hmm...i don't like it..



7 posts

Wannabe Geek


  #714221 8-Nov-2012 16:02
Send private message

corksta: Welcome to Geekzone.

Have you actually been on their website lately? They have three new plans:

$75 for 30GB
$89 for 60GB
$99 with no limit

All three include national calling. You are locked into a contract but they're far better value than the old plan you're currently on.


Thank you :) Yeah, our old plan sucks....The only problem is the contract. What you quoted here is for Orcon Genius plan. There's too much uncertainty of where we will be in next 12 month, and very likely to have a early termination.

Quite disappointed with Orcon as a loyal customer. Used Slingshot before and they add 10G datacap for free to retain their customers after the contract ends. Orcon doesn't seem doing anything.....

3344 posts

Uber Geek

Trusted
Vocus

  #714224 8-Nov-2012 16:10
Send private message

Hi,

The new plans are available with a standard POTS line like you have now, as you're on LLU (formerly known as Orcon+).  So you won't need to go to Genius to get these plans.

Besides which; changing to Genius from LLU is fairly painless, delays generally kick in when you're moving from a Chorus service to Genius as that requires number porting.

I hope this helps you with your decision.

Regards

Dan



7 posts

Wannabe Geek


  #714250 8-Nov-2012 17:02
Send private message

ubergeeknz: Hi,

The new plans are available with a standard POTS line like you have now, as you're on LLU (formerly known as Orcon+).  So you won't need to go to Genius to get these plans.

Besides which; changing to Genius from LLU is fairly painless, delays generally kick in when you're moving from a Chorus service to Genius as that requires number porting.

I hope this helps you with your decision.

Regards

Dan


Thanks, Dan :)

I had a look into the details. It seems I have to sign up for another 12 month contract.....

I guess I'll have to buy additional data on my current plan. Not worth to pay $199 the early termination...

Thank you guys for your kindly replies :)

8386 posts

Uber Geek

Subscriber

  #714351 8-Nov-2012 19:30
Send private message

JJ1019: Just read one previous thread posted in April asking similar question - what are the options for non orcon- genius customer. Seems the person ended up changing over to genius...my understanding is that changeover means another 12-month term will apply. hmm...i don't like it..


I asked this question to Orcon  yesterday.  here was their answer.

"Thanks for your email regarding your plan.

We are not upgrading existing plans but all of our customers new and old are welcome to sign onto our newer plans available but would have to sign onto a new contract in order to get them, these are all available to be viewed on our website and you can login and put through a connection order.

Thanks for contacting us.

 The Team@Orcon"

So I guess if you want more data you have to sign up to the fone plan which I don't want to as I have a fone..

I'm currently on Orcon@Home Bronze     30 GB




Regards,

Old3eyes


 
 
 
 


3202 posts

Uber Geek

Trusted
Subscriber

  #714434 8-Nov-2012 23:00
Send private message

I remember when Orcon said "We want customers, not prisoners". Apparently they've decided prisoners are more profitable to them than customers.

3344 posts

Uber Geek

Trusted
Vocus

  #714441 8-Nov-2012 23:14
Send private message

old3eyes:
JJ1019: Just read one previous thread posted in April asking similar question - what are the options for non orcon- genius customer. Seems the person ended up changing over to genius...my understanding is that changeover means another 12-month term will apply. hmm...i don't like it..


I asked this question to Orcon  yesterday.  here was their answer.

"Thanks for your email regarding your plan.

We are not upgrading existing plans but all of our customers new and old are welcome to sign onto our newer plans available but would have to sign onto a new contract in order to get them, these are all available to be viewed on our website and you can login and put through a connection order.

Thanks for contacting us.

 The Team@Orcon"

So I guess if you want more data you have to sign up to the fone plan which I don't want to as I have a fone..

I'm currently on Orcon@Home Bronze     30 GB


You don't have to *use* the phone service ;)

8386 posts

Uber Geek

Subscriber

  #714611 9-Nov-2012 12:49
Send private message

ubergeeknz:
old3eyes:
JJ1019: Just read one previous thread posted in April asking similar question - what are the options for non orcon- genius customer. Seems the person ended up changing over to genius...my understanding is that changeover means another 12-month term will apply. hmm...i don't like it..


I asked this question to Orcon  yesterday.  here was their answer.

"Thanks for your email regarding your plan.

We are not upgrading existing plans but all of our customers new and old are welcome to sign onto our newer plans available but would have to sign onto a new contract in order to get them, these are all available to be viewed on our website and you can login and put through a connection order.

Thanks for contacting us.

 The Team@Orcon"

So I guess if you want more data you have to sign up to the fone plan which I don't want to as I have a fone..

I'm currently on Orcon@Home Bronze     30 GB


You don't have to *use* the phone service ;)


That's an interesting concept which I'll will think about  Laughing




Regards,

Old3eyes


59 posts

Master Geek

Trusted

  #718309 16-Nov-2012 14:24
Send private message

JJ1019:Thank you :) Yeah, our old plan sucks....The only problem is the contract. What you quoted here is for Orcon Genius plan. There's too much uncertainty of where we will be in next 12 month, and very likely to have a early termination.


The contract does not tie you to one location .

http://www.orcon.net.nz/support/gfaq_page/what_happens_if_i_move_house




I'd go on a Vegan diet but the delivery time from Vega is too long.



7 posts

Wannabe Geek


  #718322 16-Nov-2012 14:51
Send private message

phlegmboy:
JJ1019:Thank you :) Yeah, our old plan sucks....The only problem is the contract. What you quoted here is for Orcon Genius plan. There's too much uncertainty of where we will be in next 12 month, and very likely to have a early termination.


The contract does not tie you to one location .

http://www.orcon.net.nz/support/gfaq_page/what_happens_if_i_move_house


moving overseas...well, thanks for the advice tho.



7 posts

Wannabe Geek


  #718336 16-Nov-2012 15:20
Send private message

Called Orcon on 9th to check on more details, CSR explained that all what I could do was to

1) sign up a new plan for a minimum 12 months;
2) buy additional data cap (data cap on my current plan costs 10G for $15; its cheaper for other plans).

I said I would probably need 5 more months service before moving overseas and don't want another contract. I was not happy with either option then I asked what I need to do to stop the service and how long it would usually take to get Internet connect with a new ISP. She asked if I wanted to change ISP? I said I would consider but not sure what's on offer. She then asked me to hold and transferred me to their customer retaining department (CRD).

The person in CRD checked the options and said he'll see what he can do with 12-month contract for a new plan. He called back in half an hour and said 'sorry......'. well, I didn't any much attention to the rest of the explanation, pretty much the same as CSR. But I cant help wondering if that's because I told them I'd be moving overseas in 5 months, so I'm not the customer Orcon would bother to retain. I've learned my lesson. I will do a bit more research when I come back, hopefully with more ISPs in the market by then.


Counting... $2/G for extra data usage, now we've exceeded 4G and still got 7 days to go :(


Well I've got my answer and thank you guys for your advice.



59 posts

Master Geek

Trusted

  #718338 16-Nov-2012 15:28
Send private message

JJ1019:
phlegmboy:
JJ1019:Thank you :) Yeah, our old plan sucks....The only problem is the contract. What you quoted here is for Orcon Genius plan. There's too much uncertainty of where we will be in next 12 month, and very likely to have a early termination.


The contract does not tie you to one location .

http://www.orcon.net.nz/support/gfaq_page/what_happens_if_i_move_house


moving overseas...well, thanks for the advice tho.


Damn, walked right into that one, didn't I :)

All the best in finding an ISP for the next few months.




I'd go on a Vegan diet but the delivery time from Vega is too long.



7 posts

Wannabe Geek


  #718349 16-Nov-2012 15:55
Send private message

BTW, the 'change plan' and 'modify plan' on orcon website don't work properly. When you change the data cap, the price stays the same (from 25GB up to 120GB for $80...i love it :).

Create new topic





Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Soul Machines joins forces with the World Health Organization
Posted 13-Jul-2020 18:00


Chorus completes the build and commissioning of two new core Ethernet switches
Posted 8-Jul-2020 09:48


National Institute for Health Innovation develops treatment app for gambling
Posted 6-Jul-2020 16:25


Nokia 2.3 to be available in New Zealand
Posted 6-Jul-2020 12:30


Menulog change colours as parent company merges with Dutch food delivery service
Posted 2-Jul-2020 07:53


Techweek2020 goes digital to make it easier for Kiwis to connect and learn
Posted 2-Jul-2020 07:48


Catalyst Cloud launches new Solutions Hub to support their kiwi Partners and Customers
Posted 2-Jul-2020 07:44


Microsoft to help New Zealand job seekers acquire new digital skills needed for the COVID-19 economy
Posted 2-Jul-2020 07:41


Hewlett Packard Enterprise introduces new HPE GreenLake cloud services
Posted 24-Jun-2020 08:07


New cloud data protection services from Hewlett Packard Enterprise
Posted 24-Jun-2020 07:58


Hewlett Packard Enterprise unveils HPE Ezmeral, new software portfolio and brand
Posted 24-Jun-2020 07:10


Apple reveals new developer technologies to foster the next generation of apps
Posted 23-Jun-2020 15:30


Poly introduces solutions for Microsoft Teams Rooms
Posted 23-Jun-2020 15:14


Lenovo launches new ThinkPad P Series mobile workstations
Posted 23-Jun-2020 09:17


Lenovo brings Linux certification to ThinkPad and ThinkStation Workstation portfolio
Posted 23-Jun-2020 08:56



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.