CAT5 jackpoints and phone/internet connection

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optocarol

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#111611 8-Nov-2012 21:12

We have just moved to a new place where the jackpoints are CAT5 - learned from phoning Slingshot. I don't know if there is a master splitter. The problem is I can't seem to buy a splitter which has an RJ45 plug and at the moment have intermittent problems with noise on the phone and calls tend to cause the internet to drop. (I will keep trying to find out if there is a master splitter.) Shall I phone Chorus, can I buy a CAT5 to RJ11 cable and will this work?

Spyware

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#714392 8-Nov-2012 21:20

cat5 refers to the cable type NOT the connector.

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CADMAX

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#714396 8-Nov-2012 21:23

any good computer hardware store should have what you need. So you can call out on the RJ45? if you can then they must be hooked up to the phone some where... is there a master ADSL jack in the place? (may have ADSL label?)

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Slingshot

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Slingshot

#718350 16-Nov-2012 15:55

Spyware: cat5 refers to the cable type NOT the connector.

Hi,

Sorry for the delayed response.

If you are still not sorted I would suggest calling the helpdesk about this. You should be able to get some adapters to connect a landline and broadband or we can get a tech out to put in a standard phone jack.

Cheers,
Ben

www.slingshot.co.nz

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CYaBro

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#718354 16-Nov-2012 16:03

I would be very surprised if someone took the time to do the proper wiring, with CAT5 and RJ45 jacks, and didn't put in a master splitter.
Unless they took it when they moved out??

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Ragnor

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#721576 22-Nov-2012 22:46

optocarol: can I buy a CAT5 to RJ11 cable and will this work?

You should be able to get RJ45 to RJ11/RJ12 cables or adapters no problem.

C-RJ1245-2 from www.cablesdirect.co.nz for example.

http://www.cablesdirect.co.nz/catalog/search?quickfind_needle=C-RJ1245-2

coffeebaron

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#721591 22-Nov-2012 23:03

And definitely do your self a favour and get a master splitter installed.

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#721620 22-Nov-2012 23:54

optocarol: We have just moved to a new place where the jackpoints are CAT5 - learned from phoning Slingshot. I don't know if there is a master splitter. The problem is I can't seem to buy a splitter which has an RJ45 plug and at the moment have intermittent problems with noise on the phone and calls tend to cause the internet to drop. (I will keep trying to find out if there is a master splitter.) Shall I phone Chorus, can I buy a CAT5 to RJ11 cable and will this work?

If your house has been wired with Cat5e onto RJ45 Jacks then more than likely there will be a home distributer(HD)/patch bay somewhere (possible in the Garage) where all the cables run back to. This is the point where you can reconfigure the connections to so you can decide if an outlet is for a phone or a data outlet etc. Have a look @ http://www.tcf.org.nz/content/95569cab-9c46-4d2b-b644-41540a148468.cmr

If a hard wired spliter has been installed in your ETP then there should be two lines (sometimes in one cable) coming from your ETP into this HD - If not and you only have one circuit coming in then then there isnt a spliter installed (or not correctly). You shouldnt need individual filters but need 1 splitter installed, with the type of House wireing you appear to have (if not at the ETP then wired in the HD).

If you have two circuits then one should go straight to your modem (which should be in your HD as well - [I know there are exceptions to this practice]) and the other distributed from you HD to your phones (with no filters)

BT Jack points are being faised out in favour of Star wireing on RJ45 Jacks

mattgreen

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#721625 23-Nov-2012 00:20

I rented a place exactly like this. Chances are there's a central wiring cabinet in your garage or a cupboard.

What you want is these.. It will convert a regular BT style phone plug to the RJ45 socket.

http://www.dicksmith.co.nz/product/F2203/nz-master-socket-to-rj45-plug

(you can probably get them cheaper online but most Dick Smith stores will have them handy)

You can plug your normal filters into those and those into the RJ45 sockets in the wall.

The other option is to get someone to install a master splitter in the wiring cabinet but you'll still need these adaptors unless you get them to put in new jacks as well.