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Topic # 111624 9-Nov-2012 13:03
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Just received:


CallPlus offers UFB to businesses across NZ

CallPlus is now offering Ultra-Fast Broadband (UFB) bundles to businesses in 17 regions around the country.  The offers include unlimited high speed broadband plus a range of features, so companies can expect enhanced productivity with faster internet.

“UFB is a game changer for all New Zealand businesses and we are committed to providing affordable ultra-fast broadband,” says Kelvin Hussey, General Manager of CallPlus.

“With CallPlus, there’s no need to worry about limiting usage. Businesses will have unlimited internet, so they can utilise all the benefits of UFB without unplanned and escalating costs.”

CallPlus currently serves thousands of New Zealand businesses, and has designed UFB bundles that cater to the needs of kiwi business operators, offering low set monthly prices for price certainty and the ability for businesses to choose their own add-ons.

For just $130 a month business customers will receive unlimited internet of up to 30 Mbps download and 10 Mbps upload – with no data cap.  Also included in the business bundles are online backup to disaster proof business data, a web domain name and web hosting.  Two analogue lines will also be included, as are attractive calling packs, so companies can cancel pricey monthly business lines and save more on calling. CallPlus is also providing free hardware to reduce capital outlay.

“Our aim is to speed up kiwi business so we are always coming up with innovative ways to make it a reality for our customers.  Even our entry level UFB bundle could give businesses up to 10 times the upload speed than previously experienced on a standard broadband connection, at a really competitive price,” says Hussey.

On top of this, businesses will be able to take advantage of a free two hour IT consultancy service, to help ensure they are getting the most out of their fibre connection.

Customers can choose to go even faster by selecting bundles that offer up to 100 Mbps download and 50 Mbps upload ($230 per month) or up to 100 Mbps download and 100 Mbps upload ($480 per month).  Extra voice lines can be added at a low fixed monthly price, while calling packs allow for monthly cost control.

“We believe that New Zealand businesses should not be held back by their internet provider. That is why we are offering unlimited data, so that our customers can take full advantage of ultra-fast broadband.  We are confident that our business bundles provide outstanding value and invite businesses to put our offer to the test via our online calculator www.callplus.co.nz/businessufbcalculator

“We are really excited that we can reach over 25,000 businesses that have been already been made fibre ready,” concludes Hussey.

CallPlus can provide UFB services to businesses in parts of Auckland, Christchurch, Dunedin, Hamilton, Hawera, Invercargill, Masteron, Napier, New Plymouth, Palmerston North, Pukekohe, Rotorua, Taupo, Tauranga, Whanganui, Wellington and Whangarei.




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  Reply # 714657 9-Nov-2012 13:22
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Lol I had a meeting with Callplus a few weeks ago in regards to the internet connection of a law firm with 40 staff. I mentioned that it was too slow, they wanted to do some off site backup and they should go straight to 100mbps p2p fibre as per CFH's service listings.

Got so much kickback from the Callplus guy. "we build solutions, we don't sell based on a rate card". Callplus wanted to upgrade them to 5mbps and see how things go and maybe 10mbps. Firstly I would see internet access as a utility these days and secondly WTF, if 100mbps saved each lawyer maybe 60 seconds a day, based on the rates they charge it would pay for itself!

I then asked what an indicative price would be for 100mbps and they said $2k+ . Lol WTF

And now they are promoting 30mbps service for small business! Shock horror, that isn't a solution, its a "rate card"!





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  Reply # 714667 9-Nov-2012 13:35
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This is certainly interesting, but clearly targeted at the SOHO market; there are no SLAs with the current UFB offerings, as far as I'm aware.  Seems like a nice bundle for those sort of customers.

For larger offices, especially where internet connectivity is critical (and the loss thereof costly), they will still need something along the lines of HSNS or Business Fibre to give them that assurance.

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  Reply # 714903 9-Nov-2012 20:46
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Looked of interest to me as I am looking at relocating servers and need to find a decent Internet service. But their site is pretty terrible as you can't determine if your business has coverage (I am looking at Wellington CBD on The Terrace).  The web page (Chrome) just errors out with a missing .js component.

And SLA's are pretty important since that connection would be for Internet and e-mail and if it went down, then life would not be so good :-(




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  Reply # 714912 9-Nov-2012 20:59
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lchiu7: Looked of interest to me as I am looking at relocating servers and need to find a decent Internet service. But their site is pretty terrible as you can't determine if your business has coverage (I am looking at Wellington CBD on The Terrace).  The web page (Chrome) just errors out with a missing .js component.

And SLA's are pretty important since that connection would be for Internet and e-mail and if it went down, then life would not be so good :-(


If you want SLA's then UFB is a no go zone. UFB rollouts for The Terrace/Lambton Quay area are all in the 1Q of 2013. Chorus fibre and CityLink are already available which will offer SLA's.

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  Reply # 714918 9-Nov-2012 21:08
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sbiddle:
lchiu7: Looked of interest to me as I am looking at relocating servers and need to find a decent Internet service. But their site is pretty terrible as you can't determine if your business has coverage (I am looking at Wellington CBD on The Terrace).  The web page (Chrome) just errors out with a missing .js component.

And SLA's are pretty important since that connection would be for Internet and e-mail and if it went down, then life would not be so good :-(


If you want SLA's then UFB is a no go zone. UFB rollouts for The Terrace/Lambton Quay area are all in the 1Q of 2013. Chorus fibre and CityLink are already available which will offer SLA's.


Which is what I was always planning to do anyway.

Was just interested in the fact they say they offer business plans.




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  Reply # 714987 9-Nov-2012 23:30
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lchiu7:

Was just interested in the fact they say they offer business plans.


business plans don't necessarily mean higher reliability. you can buy a 'business' DSL plan from many ISPs and get nothing much more than you do for a 'residential' plan.

Callplus do actually offer a "business" unlimited ADSL plan -the difference here is that P2P is actively blocked from the service. For many businesses, that's actually a good thing :-)

Zeon:
I then asked what an indicative price would be for 100mbps and they said $2k+ . Lol WTF


Is this client connected via Telstra fibre? I'm with callplus, I used to be connected via Telstra fibre and when I went to upgrade it above 10Mbps the cost was very high. We switched over to Telecom fibre instead and I got a 100Mbps circuit (circuit only, not transit) at around the same cost as the UFB price above.




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  Reply # 715020 10-Nov-2012 07:31
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Current HSNS fibre pricing is the same as UFB when comparing the same product, ie the same CIR. Wholesale cost for a 100Mbps connection for example is $380 per month for both + $10 per 10Mbps for the CIR. ISP handover or Chorus tail is on top of this and is where things get expensive, sending even 30Mbps dedicctaed around NZ isn't cheap.


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  Reply # 715028 10-Nov-2012 08:24
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This confuses me as my school has had fibre for a few months and 'what is my ip' reports that the isp is Call Plus. The school has a static ip.




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  Reply # 715042 10-Nov-2012 09:02
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naggyman: This confuses me as my school has had fibre for a few months and 'what is my ip' reports that the isp is Call Plus. The school has a static ip.


Callplus have been offering UFB fibre to schools for a few months now.

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  Reply # 715043 10-Nov-2012 09:05
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30 Megabits sounds about right. It isn't EXTREMELY faster but there was a noticeable bump in speed. It did help that school upgraded to newer hardware and Windows 7 recently. 




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  Reply # 715156 10-Nov-2012 14:33
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Regs:
lchiu7:

Was just interested in the fact they say they offer business plans.


business plans don't necessarily mean higher reliability. you can buy a 'business' DSL plan from many ISPs and get nothing much more than you do for a 'residential' plan.

Callplus do actually offer a "business" unlimited ADSL plan -the difference here is that P2P is actively blocked from the service. For many businesses, that's actually a good thing :-)

Zeon:
I then asked what an indicative price would be for 100mbps and they said $2k+ . Lol WTF


Is this client connected via Telstra fibre? I'm with callplus, I used to be connected via Telstra fibre and when I went to upgrade it above 10Mbps the cost was very high. We switched over to Telecom fibre instead and I got a 100Mbps circuit (circuit only, not transit) at around the same cost as the UFB price above.


Yea they are on Telstra fibre. But that being said we are on Telstra fibre at work and renegotiated for them to match UFB pricing after initially starting on a 10mbps circuit. It would be stupid for Telstra not to match pricing?





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  Reply # 715325 10-Nov-2012 22:03
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Regs:

Is this client connected via Telstra fibre? I'm with callplus, I used to be connected via Telstra fibre and when I went to upgrade it above 10Mbps the cost was very high. We switched over to Telecom fibre instead and I got a 100Mbps circuit (circuit only, not transit) at around the same cost as the UFB price above.


Zeon:

Yea they are on Telstra fibre. But that being said we are on Telstra fibre at work and renegotiated for them to match UFB pricing after initially starting on a 10mbps circuit. It would be stupid for Telstra not to match pricing?


you would think that was the case, especially as they have already done the 'last mile' connection from the basement to my server room.  alas, they didn't match the price in my situation, and instead lost the circuit to telecom  (still via callplus).




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