Slow broadband speeds with Orcon at the moment?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Slow broadband speeds with Orcon at the moment?

cyberhub

224 posts

Master Geek
+1 received by user: 22

#111719 13-Nov-2012 09:39

Boy Orcon seem to having alot of broadband issues lately. Since last night my broadband has been so slow that I can't watch youtube on the lowers quality.

Is anyone else having issues?

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305 posts

Ultimate Geek
+1 received by user: 105

Trusted

2degrees

#716209 13-Nov-2012 09:43

Hi there,

We are experiencing throughput issues on some EUBA connections since yesterday afternoon/evening.

Our engineers are currently working on the issue now however there is no ETR just yet - sincere apologies for the disruption.

Cheers,

Cam

johnr

19282 posts

Uber Geek
+1 received by user: 2526
Inactive user

#716211 13-Nov-2012 09:45

cyberhub: Boy Orcon seem to having alot of broadband issues lately. Since last night my broadband has been so slow that I can't watch youtube on the lowers quality.

Is anyone else having issues?

Would be helpful to know your location

plas

456 posts

Ultimate Geek
+1 received by user: 59

#716217 13-Nov-2012 09:58

Just logged a ticket for this, thanks for the update.

cyberhub

224 posts

Master Geek
+1 received by user: 22

#716222 13-Nov-2012 10:20

johnr:
cyberhub: Boy Orcon seem to having alot of broadband issues lately. Since last night my broadband has been so slow that I can't watch youtube on the lowers quality.

Is anyone else having issues?

Would be helpful to know your location

Yeah no problem, we are located in Te Atatu Peninsula, Auckland

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gareth41

742 posts

Ultimate Geek
+1 received by user: 79

#716225 13-Nov-2012 10:33

same problem here, however some sites seem unaffected and others im getting dialup speed. Trying to download drivers from hp at < 8kb/s, while winrar from rarlabs.com downloaded at around 250kb/s.

edit: Henderson area.

slayer123

25 posts

Geek

#716233 13-Nov-2012 10:50

I'm affected by this too... Location Te Atatu.

Samsung

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Sounddude

I fix stuff!
1935 posts

Uber Geek
+1 received by user: 640

Trusted

2degrees

Lifetime subscriber

#716255 13-Nov-2012 11:25

Hi Guys

Henderson area should be resolved now. Can you check and give some feedback

Sorry for the inconvenience

Nebbie

458 posts

Ultimate Geek
+1 received by user: 29

Trusted

#716259 13-Nov-2012 11:31

Sounds like a congested link between west Auckland and the north shore datacenter.

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Nebukadnessar

plas

456 posts

Ultimate Geek
+1 received by user: 59

#716268 13-Nov-2012 11:43

Issue seems to be resolved here in CHCH, getting 1.3MB/s again.

gareth41

742 posts

Ultimate Geek
+1 received by user: 79

#716279 13-Nov-2012 11:58

No auth now. still got dsl sync though. using 3g to post this

Sounddude

I fix stuff!
1935 posts

Uber Geek
+1 received by user: 640

Trusted

2degrees

Lifetime subscriber

#716280 13-Nov-2012 11:59

Nebbie: Sounds like a congested link between west Auckland and the north shore datacenter.

No, looks like an issue with one of our customer terminiation devices (BNG's).

We have vendors investigating. We moved customers over to the redundant node to resolve.

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gareth41

742 posts

Ultimate Geek
+1 received by user: 79

#716283 13-Nov-2012 12:03

working again now

slayer123

25 posts

Geek

#716291 13-Nov-2012 12:14

Better, but not as fast as it was before.

Nebbie

458 posts

Ultimate Geek
+1 received by user: 29

Trusted

#716306 13-Nov-2012 12:38

gareth41: No auth now. still got dsl sync though. using 3g to post this

Congested BNG usually wont cause no PPP issue just slow throughput..... might want to give Orcon a call.... possibly incorrect password in the router.

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Nebukadnessar

cyberhub

224 posts

Master Geek
+1 received by user: 22

#716350 13-Nov-2012 13:16

Just did a speed test and everything seems back to normal, thanks Orcon for sorting it :)

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