Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




483 posts

Ultimate Geek

Lifetime subscriber

#111749 13-Nov-2012 21:23
Send private message

I am posting here in the belief that changing DNS settings implies that the ISP involved (Orcon in this case) has deficient default DNSs.

I have, over the last few weeks, being experiencing continual failures with Windows (7 Home Premium 64 bit) Update returning an unknown error code 8024402F.  A search on Google gives a huge number of hits.  Even a search on the MS support website gives many hits.

The short story is that the solution for me is to change the DNS settings (Network Connection Properties, IP version 4 properties, change 'Obtain DNS Server automatically' to 'Use the following DNS Server addresses' and enter 4.2.2.1 (Preferred) and 4.2.2.2 (alternate).

The long story is that I have spent the best part of 3 weeks trying to solve this problem - including stopping BITS and Windows Update services and renaming the softwaredistribution directory, and uninstalling .NET Framework 4 Client Profile.  I have run countless MS fix programs from various associated KB articles and none worked.  Its very frustrating that in Win 7 you cant use IE as an alternative access to Windows Update.

If 'Obtain DNS Server automatically' causes the use of DNS servers nominated by the iSP then I am sure that this indicates that Orcon has a DNS server issue that needs fixing - and that there may be other Orcon users similarly affected.

Disclaimer: My knolwedge of Domain Name Servers is as follows: they translate domain names to ip addresses.  I know no more 8-)


Create new topic
677 posts

Ultimate Geek

Trusted

  #716709 13-Nov-2012 21:36
Send private message

It means that the addresses we are returning to you for microsoft updates may be causing issues.
Changing DNS servers will mean you are served from a different CDN for that content.

Microsoft uses Akamai, which will change what nodes you are served from depending on DNS server addresses.

I dont use windows, but i will ask one of the team in the morning to do some tests around this.

Paul




meat popsicle

BDFL - Memuneh
67436 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  #716713 13-Nov-2012 21:38
Send private message

This is happening (1, 2) with other ISPs and around the world.

It is not specific to a single ISP. It's a Microsoft problem.




 

 

These links are referral codes

 

Geekzone broadband switch | Eletricity comparison and switch | Hatch investment (NZ$ 10 bonus if NZ$100 deposited within 30 days) | Sharesies | Mighty Ape | Backblaze | Amazon | My technology disclosure 


 
 
 
 




483 posts

Ultimate Geek

Lifetime subscriber

  #717743 15-Nov-2012 14:59
Send private message

ptinson: It means that the addresses we are returning to you for microsoft updates may be causing issues.
Changing DNS servers will mean you are served from a different CDN for that content.

Microsoft uses Akamai, which will change what nodes you are served from depending on DNS server addresses.

I dont use windows, but i will ask one of the team in the morning to do some tests around this.

Paul


Just confirming that Windows Update continues to work even though I have reverted to the 'obtain DNS automatically' setting.  I have also reinstalled  .Net Client 4 Framework.

So the problem was fixed simply by changing the DNS settings.

29021 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  #717811 15-Nov-2012 16:28
Send private message

While it fixed one issue it also creates a lot of potential performance issues. With the world moving to CDN's for content delivery using your ISP's DNS servers is always the best option. Why? Because then CDN's know exactly where you're located and will serve you content from the best location.

If your ISP has a Google cache for example using DNS servers from another ISP mean your YouTube traffic will be fetched internalionally from the USA or Sydney when it should infact be local traffic which would be delivered far faster.

BDFL - Memuneh
67436 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  #717812 15-Nov-2012 16:33
Send private message

The fix only needs the DNS change once, then it can be reverted back to the original one provided by the ISP.




 

 

These links are referral codes

 

Geekzone broadband switch | Eletricity comparison and switch | Hatch investment (NZ$ 10 bonus if NZ$100 deposited within 30 days) | Sharesies | Mighty Ape | Backblaze | Amazon | My technology disclosure 


Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Menulog change colours as parent company merges with Dutch food delivery service
Posted 2-Jul-2020 07:53


Techweek2020 goes digital to make it easier for Kiwis to connect and learn
Posted 2-Jul-2020 07:48


Catalyst Cloud launches new Solutions Hub to support their kiwi Partners and Customers
Posted 2-Jul-2020 07:44


Microsoft to help New Zealand job seekers acquire new digital skills needed for the COVID-19 economy
Posted 2-Jul-2020 07:41


Hewlett Packard Enterprise introduces new HPE GreenLake cloud services
Posted 24-Jun-2020 08:07


New cloud data protection services from Hewlett Packard Enterprise
Posted 24-Jun-2020 07:58


Hewlett Packard Enterprise unveils HPE Ezmeral, new software portfolio and brand
Posted 24-Jun-2020 07:10


Apple reveals new developer technologies to foster the next generation of apps
Posted 23-Jun-2020 15:30


Poly introduces solutions for Microsoft Teams Rooms
Posted 23-Jun-2020 15:14


Lenovo launches new ThinkPad P Series mobile workstations
Posted 23-Jun-2020 09:17


Lenovo brings Linux certification to ThinkPad and ThinkStation Workstation portfolio
Posted 23-Jun-2020 08:56


Apple introduces new features for iPhone iOS14 and iPadOS 14
Posted 23-Jun-2020 08:28


Apple announces Mac transition to Apple silicon
Posted 23-Jun-2020 08:18


OPPO A72 a top mid-tier smartphone
Posted 19-Jun-2020 18:02


D-Link A/NZ launches new smart AX1500 Wi-Fi 6 Router
Posted 19-Jun-2020 15:03



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.