Flip with an Alarm

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Flip with an Alarm

aussiedean

65 posts

Master Geek
+1 received by user: 1

#112205 30-Nov-2012 11:13

Hi all,

Just wondering if any one else has been rejected a Flip Internet service in NZ due to having a Red Cross alarm fitted in the house with a splitter installed.?

Not quite sure of the reasoning behind it but would be interested to know. Am waiting to hear from the person that applied but at this stage looks like it will now not go ahead for that reason.

??

NonprayingMantis

6434 posts

Uber Geek
+1 received by user: 1528

#725079 30-Nov-2012 11:45

This would be the case if they were using naked dsl with a VoIP client for voice, but they have stated they are using pstn, so there shouldn't be any reason why this happens as far as I can tell

Detruire

1788 posts

Uber Geek
+1 received by user: 84

#725147 30-Nov-2012 13:52

NonprayingMantis: This would be the case if they were using naked dsl with a VoIP client for voice, but they have stated they are using pstn, so there shouldn't be any reason why this happens as far as I can tell

As I understand it, Flip is using the same unbundled exchanges (and the same gear) as Slingshot do for their "better network" plans. As the "better network" phone plan is a VoIP service terminated at the exchange (and delivered as a regular phone service to the customer), I'd assume this is also the case for Flip.

rm *

mattwnz

20515 posts

Uber Geek
+1 received by user: 4795

#725158 30-Nov-2012 14:41

Detruire:
NonprayingMantis: This would be the case if they were using naked dsl with a VoIP client for voice, but they have stated they are using pstn, so there shouldn't be any reason why this happens as far as I can tell

As I understand it, Flip is using the same unbundled exchanges (and the same gear) as Slingshot do for their "better network" plans. As the "better network" phone plan is a VoIP service terminated at the exchange (and delivered as a regular phone service to the customer), I'd assume this is also the case for Flip.

Is it a 'Better Network' if not compatible with red cross. The OP should contatc their alarm provider for a solution.

sbiddle

30853 posts

Uber Geek
+1 received by user: 9996

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#725202 30-Nov-2012 16:01

Contact Red Cross and ask for a solution. I would never dream of relying on a medical alarm (or any alarm for that matter) running across a VoIP connection whether it be a PSTN simulation or PSTN emulation. Even with 99% reliability it's still not good enough.

aussiedean

65 posts

Master Geek
+1 received by user: 1

#725252 30-Nov-2012 17:50

Thanks team ...found this on Flip about alarms

I believe she is looking elsewhere now .... Pity I think it suited her needs being cheaper end of the market and on a pension.

NonprayingMantis

6434 posts

Uber Geek
+1 received by user: 1528

#725321 30-Nov-2012 21:20

Detruire:
NonprayingMantis: This would be the case if they were using naked dsl with a VoIP client for voice, but they have stated they are using pstn, so there shouldn't be any reason why this happens as far as I can tell

As I understand it, Flip is using the same unbundled exchanges (and the same gear) as Slingshot do for their "better network" plans. As the "better network" phone plan is a VoIP service terminated at the exchange (and delivered as a regular phone service to the customer), I'd assume this is also the case for Flip.

according to this thread it is definitely pstn, not VoIP.
http://www.geekzone.co.nz/forums.asp?forumid=147&topicid=108219&page_no=6
Top of page 6

Me: Is it pstn?

Scott hoogerbrug from flip: Yes that's right.

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