Why 2degrees still not blocking stolen phones?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Why 2degrees still not blocking stolen phones?

AKLWestie

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#112973 30-Dec-2012 17:49

Just read this on Twitter:

http://twitter.com/2degreesmobile/status/284538272800198657

Poor woman got her iPhone stolen and she cannot even get 2degrees to block the phone.

Why 2degress still have no ability to block stolen phones? If this service is in place, I bet the ** alternative ** market of phones will vanish overnight.

Any comments / thoughts?

sbiddle

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#738643 30-Dec-2012 17:54

I thought that 2degrees were blocking phones on their network, as the Twitter post mentions.

What they don't do however is share their data with VF or Telecom or load the shared VF/ Telecom database into their EIR.

johnr

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#738644 30-Dec-2012 17:57

Even if it was blacklisted on all Telcos in NZ they ship them off overseas

2degreesCare

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#738875 31-Dec-2012 13:45

We can now block IMEIs on our network, as mentioned in the tweet. :)

2degreesCare

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#738876 31-Dec-2012 13:45

We can now block IMEIs on our network, as mentioned in the tweet. :)

Kyanar

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#738887 31-Dec-2012 14:09

johnr: Even if it was blacklisted on all Telcos in NZ they ship them off overseas

Doesn't Vodafone share with its sibling companies overseas?

2DegreesCare: We can now block IMEIs on our network, as mentioned in the tweet. :)

That's not what that person's follow up tweet says - looks like your customer service people told her it wasn't possible. Has the info not filtered down yet?

AKLWestie

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#738894 31-Dec-2012 14:28

But the customer said when she talked to someone from the call centre, the operator said it can't be done. That is why I'm confused.