2 Degrees Toolbox login failed

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 2 Degrees Toolbox login failed

DoggNZ

437 posts

Ultimate Geek
+1 received by user: 9
Inactive user

#113647 23-Jan-2013 10:34

Running the widget on my S3 and it's just started giving me "Login Failed". I can log into the My 2 Degrees website fine with the same password. Anyone else having the same issue?

bigreddog

236 posts

Master Geek
+1 received by user: 117

Subscriber

#749470 23-Jan-2013 12:19

Having the same problem with the Windows Phone 8 app since at least 22 January. Assume its something at 2 Degrees end?

Tauranga
Quic Fibre (use R213449EPZJ3R for free setup)

n4

959 posts

Ultimate Geek
+1 received by user: 74

#749543 23-Jan-2013 13:43

The perils of using a third party app. Nz phone widget has updated their app already...

Samsung Note20 Ultra, on 2degrees

DrCheese

382 posts

Ultimate Geek
+1 received by user: 32

Trusted

#749846 23-Jan-2013 21:09

The iPhone app, Consume, is also failing to display my usage. Been like that or about three days.

David.

n4

959 posts

Ultimate Geek
+1 received by user: 74

#749883 23-Jan-2013 22:00

Contact them and ask them to update their app. 2degrees has updated their website so third party apps are not parsing correctly. NZ Phone Widget had to update to start working again. Or use the 2 degrees app.

Samsung Note20 Ultra, on 2degrees

DoggNZ

437 posts

Ultimate Geek
+1 received by user: 9
Inactive user

#750289 24-Jan-2013 16:17

It came right, then stopped again. Oh well...not the end of the world

toyonut

1508 posts

Uber Geek
+1 received by user: 211

#750297 24-Jan-2013 16:27

I updated mine on android yesterday and it has started working again. Must have been a change on 2 degrees end.

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Malboo

57 posts

Master Geek
+1 received by user: 4

#750819 25-Jan-2013 15:36

My 2Degrees app for wiin8 stopped working on my Nokia 920 on Jan 19th uninstalled re-installed still no joy changed passwords still nothing can log on okay online with same settings anyone no of any other apps to use

2degreesCare

1537 posts

Uber Geek
+1 received by user: 274

Trusted

2degrees

#750847 25-Jan-2013 16:09

Malboo: My 2Degrees app for wiin8 stopped working on my Nokia 920 on Jan 19th uninstalled re-installed still no joy changed passwords still nothing can log on okay online with same settings anyone no of any other apps to use

Have you tried to login using the 2degrees app on another phone or device with success?

Malboo

57 posts

Master Geek
+1 received by user: 4

#750921 25-Jan-2013 19:15

My Nokia 610 no problem with 2 degrees app but will try again with that phone later tonite when i get the phone back daughter left it in wife's car

Malboo

57 posts

Master Geek
+1 received by user: 4

#751062 26-Jan-2013 03:38

just tried my Nok?a 610 has a different sim and noticed that last last update was 12th January looks like I will have use my browser to check account or go back to Vodafone which I'm not keen to do

bigreddog

236 posts

Master Geek
+1 received by user: 117

Subscriber

#756802 7-Feb-2013 09:03

Latest update to the Windows Phone version finally has everything working again.

Tauranga
Quic Fibre (use R213449EPZJ3R for free setup)