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nzduck

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#114379 18-Feb-2013 09:58
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My sim number on Vodafone prepay is 19 digits long (8964 0109 XXXX XXXX X60). When trying to port the number to 2Degrees prepay their system tells me it must be 12 digits. I tried just taking the last 12 digits (starting from the 9 above) but no joy. 

How do I get from a 19 digit Vodafone sim # to the 12 digit sim for 2Degrees? At the moment I'm getting bounced between CS teams.

Cheers.

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iamspark
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  #764013 18-Feb-2013 10:23
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I'm 99% sure you should ignore the 19th digit (the 0 in this case) and then use the last 12 digits.



keewee01
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  #764018 18-Feb-2013 10:36
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Um, you buy a 2degree's SIM card and use that.


As far as I am aware you must have a 2degree's SIM to port to:
get 2degrees SIM
activate it with the number assigned to it
port you vodafone number across to 2degrees and it replaces the number that was assigned to your SIM


AFAIK you cannot use a Vodafone SIM on 2degrees (but I could be wrong)



ETA:-
OK, seems I was wrong and you can just use your existing Voda or Telecom SIM now...

As others have said - drop the last (19th) digit and then just use the remaining last 12 digits.

wongtop
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  #764025 18-Feb-2013 10:49
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Try the 12 digits following the 6401

Edit: 2degrees obviously need to update this if there are new vodafone SIM cards around



coffeebaron
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  #764044 18-Feb-2013 11:16
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keewee01:
OK, seems I was wrong and you can just use your existing Voda or Telecom SIM now...


No, you cannot use a Telecom or Vodafone SIM to connect to 2degrees. The SIM number is required here for account checks when porting the number - particularly for porting a prepay connection. Otherwise anyone could say yes please port 021 xxx xxxx and steal people's mobile numbers. So current SIM number acts like an account number to verify the mobile number belongs to you.






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2degreesCare
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  #764116 18-Feb-2013 12:33
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Hi NZDuck

**CORRECTION** 

Please can you PM me the number on the other SIM please. You'll need to enter the last 12 digits -

09XXXXXXXXX6

Please PM me the number so we can ask Vodafone to verify the details are correct. 

Cheers
^POB

wongtop
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  #764121 18-Feb-2013 12:41
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2DegreesCare: Hi NZDuck

Please can you PM me the number on the other SIM please. You'll need to enter - 8964 0109 XXXX XXXX X6 - leaving out the last digit but before you do that please PM me.

Cheers
^POB



That is 18 digits, but your system only wants 12.

 
 
 

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2degreesCare
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  #764162 18-Feb-2013 14:01
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wongtop:

That is 18 digits, but your system only wants 12.


Amended. Just the last 12 digits. 



nzduck

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  #765766 19-Feb-2013 13:46
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Thanks all. Up and running on 2degrees now. Answer was indeed to ignore the last (19th) digit of the VF SIM # and then take the next 12 across (i.e. ignoring the first 6 digits).

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