I have been getting ticked off with the appaling lack of memory (150 MB) in my LG Optimus Net, so decided to phone 2Degrees and see if they had any suggestions. (Also think we might have expected a firmware update some time too.)
It was a total surprise to find there is no hardware support for this phone in New Zealand! 2Degrees CSR said to ring LG. LG said that the P692 is only supported in the UK, not New Zealand. I got back to 2Degrees, who, after much consideration, said something along the lines of "We don't offer any handset support, perhaps you should ask 'a phone repair company' if they can increase the internal storage."

I am very surprised and disappoined that 2Degrees would sell a phone for $300 with no New Zealand support.

The actual lack of memory issue is another thing. I'm going to try Mauricio's suggestions in this forum:
http://www.geekzone.co.nz/forums.asp?forumid=97&topicid=108569&page_no=1#687583

In this topic, I'd be interested if someone from 2Degrees would tell me what their policy is regarding support for handsets they release!