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22 posts

Geek


#115143 14-Mar-2013 23:39
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Hello

Just want to make sure i understand exactly how Flip works...

So i pay $49.95 /month and get a phone line and 5gb/month. i can add on 25gb for $15 and 150mins calling for $10. So i have 150mins calling and 30gb for $74.95/month?

The calling pack mins automatically renew every monthly billing cycle right?
Any unused mins are forfeited and if i go beyond 150mins then the standard calling rates as per your website apply until the end of the billing cycle? that right?

I select the automatic purchase of my 25gb data pack.

scenario - After the first month i have used 20gb total. so at the start of the next month i will have 15gb made up of the free 5gb/month plus the 10gb unused from the prior month?  

So at the beginning of this second month i am charged $59.95 ($49.95 +$10 for the calling minutes) right?

And then, in this second month my 15gb is used up after 3weeks, and its at this point my 25gb auto renewal kicks in and its also at this same point that my account is debited with the $15 for this 25gb? that right?

obviously the auto renewal is seamless?

have i got all that exactly right?

thanks in advance
Kroq

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172 posts

Master Geek

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  #782147 15-Mar-2013 10:05
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Hi kroqster,

No problem answering these.

So i pay $49.95 /month and get a phone line and 5gb/month. i can add on 25gb for $15 and 150mins calling for $10. So i have 150mins calling and 30gb for $74.95/month?

>>Yes

The calling pack mins automatically renew every monthly billing cycle right?

>>Yes (although you can turn this off at any stage online)

Any unused mins are forfeited and if i go beyond 150mins then the standard calling rates as per your website apply until the end of the billing cycle? that right?

>>Yes

I select the automatic purchase of my 25gb data pack.

scenario - After the first month i have used 20gb total. so at the start of the next month i will have 15gb made up of the free 5gb/month plus the 10gb unused from the prior month?

>>Yes

So at the beginning of this second month i am charged $59.95 ($49.95 +$10 for the calling minutes) right?

>>Yes

And then, in this second month my 15gb is used up after 3weeks, and its at this point my 25gb auto renewal kicks in and its also at this same point that my account is debited with the $15 for this 25gb? that right?

>>Effectively yes. Your available credit would be debited which you can top up via Credit Card or Direct Debit. Best thing to do is use our IOU which gives you $30 credit in advance each month. Saves you having to top up all the time.

obviously the auto renewal is seamless?

>>Yes, as long as you have available credit.

have i got all that exactly right?

>>Pretty much nailed it.





flip.co.nz



22 posts

Geek


  #782205 15-Mar-2013 11:46
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i love nailing stuff...  thanks for that

one more thing, we have a security alarm at home, so we have a splitter.

has Flip been having any issues in these cases?

 
 
 
 


172 posts

Master Geek

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  #782268 15-Mar-2013 13:32
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kroqster: i love nailing stuff...  thanks for that

one more thing, we have a security alarm at home, so we have a splitter.

has Flip been having any issues in these cases?


All good.

No issues re security alarms. 




flip.co.nz

6434 posts

Uber Geek


  #782276 15-Mar-2013 13:45
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ScottHoogerbrug:
kroqster: i love nailing stuff...  thanks for that

one more thing, we have a security alarm at home, so we have a splitter.

has Flip been having any issues in these cases?


All good.

No issues re security alarms. 


your website says that medical alarms might not work.  Don't they use the same thing though?

172 posts

Master Geek

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  #782280 15-Mar-2013 13:51
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NonprayingMantis:
ScottHoogerbrug:
kroqster: i love nailing stuff...  thanks for that

one more thing, we have a security alarm at home, so we have a splitter.

has Flip been having any issues in these cases?


All good.

No issues re security alarms. 


your website says that medical alarms might not work.  Don't they use the same thing though?


No it's a bit different.

We've got customers on board right now with monitored security alarms.

Unless you are using yours for health reasons as well?




flip.co.nz

20 posts

Geek


  #782596 16-Mar-2013 09:11
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kroqster: i love nailing stuff...  thanks for that

one more thing, we have a security alarm at home, so we have a splitter.

has Flip been having any issues in these cases?



hey krogster.

we to have a house alarm(monitored) and also a central slitter, and again no issues with FLIP.

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