Shared data - problem with setup

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Shared data - problem with setup

timmmay

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#115624 2-Apr-2013 08:19

I'm trying to set up shared data on 2degrees, so my home alarm shares the 750MB data included in my plan. I use no data on my main phone so it makes sense to share it.

I sent a txt to 747 from my phone with the cell number of the alarm. Nothing happened. No reply, nothing in either account online. Anyone know what's up?

I know I could call 2degrees support and they'd probably fix it, but I'm at work, so it'd have to wait until later.

nedkelly

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#790444 2-Apr-2013 09:12

Im guessing that it is on a plan and not prepaid?
And did you include the word share in your text to 747?

timmmay

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#790448 2-Apr-2013 09:16

Ah that's the problem, I forgot to write SHARE. I'd have expected a reply saying "you did it wrong" but I got no reply.

I had a little spare time so I called 2degrees and they set it up for me in a few minutes. Sorted :)

nedkelly

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#790451 2-Apr-2013 09:19

I had a little spare time so I called 2degrees and they set it up for me in a few minutes. Sorted :)

They seem to be good at doing that.

Toledo

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#790452 2-Apr-2013 09:22

Did you put "share" in front of the number in the text?

http://www.2degreesmobile.co.nz/paymonthly/plans/shared-data

Edit - No idea why but I couldnt see any of the replies to this when I replied but I see it is sorted

My opinions are purely my own and are not at all those of my employer 2degrees.

timmmay

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#790453 2-Apr-2013 09:24

nedkelly:
I had a little spare time so I called 2degrees and they set it up for me in a few minutes. Sorted :)

They seem to be good at doing that.

They do seem quite effective :)

Toledo: Did you put "share" in front of the number in the text?

http://www.2degreesmobile.co.nz/paymonthly/plans/shared-data

Yes that was it, NedKelly pointed it out earlier.

timmmay

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#791871 2-Apr-2013 19:19

The notification txt said I need to reboot my device for it to take effect. The SIM is in a home alarm that's in a metal box in the ceiling cavity, and is battery backed up. It may reboot itself, I have no idea. Do I really need to reboot to enable data sharing? Because I really have no idea how to reboot it.

richms

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#792024 3-Apr-2013 00:19

If its like a car GPS tracker, texting it the APN settings again will make it reconnect and get onto having internet instead of being blocked after topping the sim card up.

Richard rich.ms