Snap, can you introduce a phone 'call-back' system?
I'm still on hold for 13 minutes now ... yesterday was nearly 15 minutes....thats 30 minutes gone from my free calling minutes.
myfullflavour: I was going to say the same thing..
xpd: Your free calling minutes count against 0800 as well ? 0800 276 232
Common sense is not as common as you think.
vexxxboy: i was going to make a topic on this , when you used to call Snap you were nearly always answered by a person and the most you had to wait was a minute or 2, now my last 3 calls have been 11, 14 and 17 minutes before you get through. I suppose its the result of becoming popular but it's not going to result in being voted best isp again
johnr:xpd: Your free calling minutes count against 0800 as well ? 0800 276 232
Gavin / xpd / FastRaccoon / Geek of Coastguard New Zealand
johnr: This is what happens when a business grows it's customer base