Not to hi-Jack this thread, but I recently left orcon and I got a bill however when I called the CSR they said that I should wait for my final bill before I pay as there might be credits etc. Yet I still get reminders from the credit team.....I guess its automated.
Oriphix: Not to hi-Jack this thread, but I recently left orcon and I got a bill however when I called the CSR they said that I should wait for my final bill before I pay as there might be credits etc. Yet I still get reminders from the credit team.....I guess its automated.
Are you sure you don't have a credit balance or something like that? Feel free to email through to the same address (socialmedia@team.orcon.net.nz) and I'll have a look for you if you like.
Hi, I received the $0 to pay bill as well. I have forwarded it to that email for investigation as well...
Slightly irrelevant but I received another note to pay earlier (few days ago) and had paid about an hour previously, so I got to be in the small group of people targeted by the "If you have already paid please ignore this email" statment
Hi all - we had a process change with the reminder emails which caused some "nil balance" accounts to get the email by mistake. This has been addressed, apologies for the confusion!
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