Orcon email wiped

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Orcon email wiped

booyah

82 posts

Master Geek

#116893 13-May-2013 12:39

I've had my orcon email for almost 10+ years but today i was shocked to login to find that all the emails were wiped? they were still there last month?

anyone experienced this?

hellonearthisman

1819 posts

Uber Geek
+1 received by user: 52

Trusted

#816667 13-May-2013 12:43

Lucky you have a backup right?

booyah

82 posts

Master Geek

#816685 13-May-2013 13:01

and no emails can be received either.

garbonzai

317 posts

Ultimate Geek
+1 received by user: 51

#816691 13-May-2013 13:06

I have the free Orcon email that I had when I was with them about 5 years ago and still use it as my primary email address, there 'free for life' email has only 10mb limit, so don't know what happens to emails when you go over?.

I recieved my Orcon email fine as per-usual today, but will move all over to Google in time and not use ISP email at all. I had $36 credit with them when I finished up which they were asked to credit and 2-3 months later it was gone and I couldn't be bothered with them anymore.

quentinreade

355 posts

Ultimate Geek
+1 received by user: 128

Trusted

2degrees

#816711 13-May-2013 13:14

Hi OP - can you please email me with some account details? quentin.reade@team.orcon.net.nz and we'll look into it.
Cheers!

Comms chap

2degrees

johnr

19282 posts

Uber Geek
+1 received by user: 2526
Inactive user

#816728 13-May-2013 13:29

OP you are in good hands with Quentin

mattwnz

20515 posts

Uber Geek
+1 received by user: 4795

#816729 13-May-2013 13:31

booyah: I've had my orcon email for almost 10+ years but today i was shocked to login to find that all the emails were wiped? they were still there last month?

anyone experienced this?

Did you previously download them via a pop connection, which may have deleted them off the server? Some email accounts aren't a permanent storage place for emails, as they have small diskspace allowances.

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quentinreade

355 posts

Ultimate Geek
+1 received by user: 128

Trusted

2degrees

#816812 13-May-2013 15:26

Hi again,
You should be able to see all your mail now.
Sorry - we are in the process of migrating mailboxes onto new mail stores - and it won't have been visible due to a small lag in the syncing.
Cheers!

Comms chap

2degrees