My mobile is a Sony Xperia Z, and worked fine when on the telecom network and Skinny.
However since i have ported my 0204 to slingshot, i have not been able to receive texts, which actually made it worse when an immediate family member had died and i did not know about for 48 hours as my phone was not receiving txts.
Everything else works just fine, i can send txts, make and receive calls, and even get an SMS when the sim is inserted to a new phone stating the APN settings, but thats the only SMS i can seem to get.
I have been in contact with slingshot everyday for almost a week now, with no remedies to the issue, and all the Representatives are giving me the same generic sentence saying:
- "Ill send an email to the wholesale team and to the mobile helpdesk and someone will then contact you later today and if not today then it will be tomorrow morning sometime" - slingshot
They have not contacted me once throughout this last week, which is rather annoying, instead the wholesale team leaving messages with the call-centre tech support and who then pass's on the messages when i call up. (NOTICE - WHEN I CALL UP)
They have both my landlines, an email, and also both of my emails and if i wasn't so annoying and persistent and kept calling them then i wouldn't of known that the wholesale/mobile helpdesk has even done anything.
My personal opinion is that there was an issue when the porting was first done, but slingshot insists there is nothing wrong