iMessage doesn't work on iPhone

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › iMessage doesn't work on iPhone

henrytai

88 posts

Master Geek

#119444 1-Jun-2013 10:40

I used to be able to use Apple iMessage just fine with Compass, however, after switching to Flip, iMessage is really slow and sometimes I don't get notification such as emails.

Does anyone have any experience of this?

Cheers,
Henry

ScottHoogerbrug

172 posts

Master Geek

Trusted

#830322 4-Jun-2013 09:48

Strange...I tested this over the weekend with my iPhone and didn't have any issues.

Really difficult thing to troubleshoot - perhaps test another phone?

flip.co.nz

henrytai

88 posts

Master Geek

#830334 4-Jun-2013 10:28

ScottHoogerbrug: Strange...I tested this over the weekend with my iPhone and didn't have any issues.

Really difficult thing to troubleshoot - perhaps test another phone?

Yes most of us have iPhones in the flat and we have been experiencing slow sending time as well as not receiving iMessage (Normal text message instead). It is working perfectly fine on cellular network.

Cheers,
Henry

ScottHoogerbrug

172 posts

Master Geek

Trusted

#830362 4-Jun-2013 10:42

henrytai:
ScottHoogerbrug: Strange...I tested this over the weekend with my iPhone and didn't have any issues.

Really difficult thing to troubleshoot - perhaps test another phone?

Yes most of us have iPhones in the flat and we have been experiencing slow sending time as well as not receiving iMessage (Normal text message instead). It is working perfectly fine on cellular network.

Cheers,
Henry

Have asked two other staff members and they aren't having the issue mentioned.

Any specific error messages displayed?

Might be worth contacting Apple to see what they recommend.

flip.co.nz

myopinion

938 posts

Ultimate Geek

#830366 4-Jun-2013 10:49

Maybe try sending the iMessage from a different default. For example my iMessage is associated with 2 emails and one mobile number. I use the mobile number as the send from default but I could use one of the email addresses. Go to Settings - Messages - Send and Receive to set up.

johnr

19282 posts

Uber Geek
Inactive user

#830367 4-Jun-2013 10:52

I would be contacting Apple support, imessage issues have impacted Vodafone customers but when using SMS no issue

henrytai

88 posts

Master Geek

#830369 4-Jun-2013 11:00

johnr: I would be contacting Apple support, imessage issues have impacted Vodafone customers but when using SMS no issue

Hi there,

I'm a Vodafone mobile customer and I have no issues with iMessages at all when I'm on 3G except when I'm connected to my home wifi network.

Strange thing is that ever since I have switched to Flip, I have had a lot of problems with iMessages. However, everything else are fine such as internet browsing and downloading etc... YouTube is extremely fast too :)

Anyway, I will contact Apple and see...

johnr

19282 posts

Uber Geek
Inactive user

#830374 4-Jun-2013 11:16

The imessage service had issues a few months back which impacted many customers no matter what ISP they were on