Signal boosters/repeaters

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Signal boosters/repeaters

webup

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#119472 2-Jun-2013 19:04

Are these available here for reception deadspots or areas of poor signal?

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#829745 2-Jun-2013 19:06

Yes they are. I believe you have to pay for the installation

johnr

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#829746 2-Jun-2013 19:12

Brunzy: Yes they are. I believe you have to pay for the installation

Are they provided by 2Degrees or a 3rd party?

nickb800

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#829751 2-Jun-2013 19:44

There are some third party ones that claim to be approved by 2d, although that is incredibly hard to believe e.g.

webup

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#829756 2-Jun-2013 20:00

wow $894

johnr

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#829757 2-Jun-2013 20:09

Can someone confirm from 2Degrees?

Brunzy

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#829759 2-Jun-2013 20:09

They will install @ UHF Aerial & amplifier at 900 MHz

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knoydart

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#829768 2-Jun-2013 20:29

Very hard to believe. Keen to hear what Salty or POB have to say...

sbiddle

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#829791 2-Jun-2013 21:06

webup: wow $894

It's the bad website that gets to me. You expect to see spelling mistakes and other minor issues on a scam site.

timmmay

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#829796 2-Jun-2013 21:17

It even says for the Rogers network... isn't that in Canada?

2degreesCare

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#830486 4-Jun-2013 13:53

Hi all

This is a 3rd party solution which we do not directly supply or support. It has been tested and approved by our Engineering team who have worked with Celfi to make sure the unit is configured for 2degrees network coverage.

Customers can purchase this directly from Powertec NZ who provide support, warranty and returns policy.

Cheers
^POB

webup

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#830709 4-Jun-2013 20:45

2DegreesCare: Hi all

This is a 3rd party solution which we do not directly supply or support. It has been tested and approved by our Engineering team who have worked with Celfi to make sure the unit is configured for 2degrees network coverage.

Customers can purchase this directly from Powertec NZ who provide support, warranty and returns policy.

Cheers
^POB

Thanks for clarifying but is there any reason why in central Christchurch there are still residential areas where we have 1 bar signal and Edge instead of H ?

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eXDee

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#830712 4-Jun-2013 20:53

^Probably because they don't have 900mhz 3G in that location, and the 2100mhz 3G is too weak so you're falling back to 900mhz 2G.
This is what happens in the majority of cities on 2degrees in marginal coverage areas except those later in the rollout, eg i think Dunedin onwards included 900 3G. There's probably a few sites nationwide though that have been upgraded, i'm sure the reps here can clarify. Auckland, Wellington and Christchurch were done early on in the rollout.

The same goes for Vodafone, except where they have done upgrades such as auckland, working on wellington atm and i believe christchurch too?

Telecom simply has 850mhz 3G everywhere and 2100 3G in some locations.

If you didn't know, low frequencies travel further. Please note this assumes you're using a phone that is fully compatible with 2degrees network - for example not some sub $500 telecom device that wouldn't support the 900mhz frequency anyway, only telecom's 850mhz.

MobEvangelist

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#830717 4-Jun-2013 21:11

The key issue with the vast majority of signal 'boosters' or 'repeaters' is that they are not that, most advertised units are in fact aggregators and cause some major issues on the cellular networks, no matter which ones they claim to be approved by.

Telecom get many requests for these to be used and in 99.99% decline them as the units aggregate channels on a single cell-site (possible improving the end users experience) but degrading the access / experience of the majority of users. These units normally are full-on and don't power down at all.

The Cel-Fi are different however, these create a link from an external area where coverage may be usable to an internal link inside the dwelling / business site. When a call is made or received the signal link is powered up for the duration of that call, then the device powers down and severs the link, so no degradation on the local cell-site.

As far as i know they still are not type approved but there are some being rolled out to SME / Corporate / Enterprise level customers for end point trials - at nil cost to the end user (this is so they could be recalled if decided this is necessary at a later date)

Telecom are very particular in regard to unlicensed devices and as I understand it - will 'deregister' SIMs they can see are in illegal end point devices

MobEvangelist

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#830852 5-Jun-2013 10:38

webup:

Thanks for clarifying but is there any reason why in central Christchurch there are still residential areas where we have 1 bar signal and Edge instead of H ?

Does this happen on other devices and for other 2degrees customers that you're aware of? If it's dropping in areas that are shown as good coverage areas - http://www.2degreesmobile.co.nz/mobilebroadband/broadbandzones - please can you PM me the following details please -

Exact location where this is happening, street # and name if poss.
Your 2degrees number
Your device make/model
Have you checked your settings (Network search on Auto, GSM & WCDMA, Data roaming on, APN set to Internet) and rebooted.
How many bars of signal do you get?
What signal is showing on screen, 2degrees or Vodafone, E, H or G?
What happens if you turn 3G off?
What happens if you pop your SIM in another device?
Does the signal change in other areas of Chch, if so where does it improve?

Once we gather this info we will pass onto our Tech Support team and possibly get our RF Team to do a drive out.

Thanks
^POB

johnr

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#830856 5-Jun-2013 10:48

webup:
2DegreesCare: Hi all

This is a 3rd party solution which we do not directly supply or support. It has been tested and approved by our Engineering team who have worked with Celfi to make sure the unit is configured for 2degrees network coverage.

Customers can purchase this directly from Powertec NZ who provide support, warranty and returns policy.

Cheers
^POB

Thanks for clarifying but is there any reason why in central Christchurch there are still residential areas where we have 1 bar signal and Edge instead of H ?

2D would also need to know if it's in-building or out-door cause if in-building then it could be what the building is made of and the distance from the serving cell

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