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mattbush

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#120870 16-Jun-2013 20:01
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One of my friends has Flip in their flat and they cannot even use ventrillo to game with as Flip blocks it. Any chance of this being allowed anytime soon Flip?

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ScottHoogerbrug
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  #837915 17-Jun-2013 08:37
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Thanks for the feedback.

Will raise this with our network team.




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ScottHoogerbrug
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  #837960 17-Jun-2013 10:23
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Word is that we don't block Ventrillo - have you raised this with our technical support team? 0800 60 HELP




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  #837974 17-Jun-2013 11:06
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mattbush: One of my friends has Flip in their flat and they cannot even use ventrillo to game with as Flip blocks it. Any chance of this being allowed anytime soon Flip?


Have they tried it with a different server ? Might be the server theyre connecting to, is blocking Flip IP range for some reason.





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mattbush

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  #838143 17-Jun-2013 15:20
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They have tried many servers and all fail....the 0800 support on Friday said that it is part of the non allowed functionality within Flip like p2p traffic.

Sorry I believe I misspelled it..it is Ventrilo. This is a very common voip program used for gaming.

This particular server is distortion.darkstarvent.com 3878

Hope it can be corrected early as it is preventing my friend from raiding with her guild.

ScottHoogerbrug
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  #838165 17-Jun-2013 15:55
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mattbush: They have tried many servers and all fail....the 0800 support on Friday said that it is part of the non allowed functionality within Flip like p2p traffic.

Sorry I believe I misspelled it..it is Ventrilo. This is a very common voip program used for gaming.

This particular server is distortion.darkstarvent.com 3878

Hope it can be corrected early as it is preventing my friend from raiding with her guild.


Shouldn't be the case. Will double check.




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ScottHoogerbrug
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  #838184 17-Jun-2013 16:09
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We've tweaked something, can you test tonight?

To be clear though, we don't block it.

Also, does this require an incoming pinhole (port forward) on your router?




flip.co.nz

 
 
 

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mattbush

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  #838188 17-Jun-2013 16:16
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Nope..no change to router required...same for mumble and teamspeak.

Will try tonight..cheers

mattbush

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  #838267 17-Jun-2013 18:17
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ScottHoogerbrug: We've tweaked something, can you test tonight?

To be clear though, we don't block it.

Also, does this require an incoming pinhole (port forward) on your router?


Still no luck connecting to either of vent servers  :(

Sugarpop
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  #838286 17-Jun-2013 18:42
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Hi there, 
it still does not work at all. No change. Tried several different vent servers and no luck. I don't know what flip did but it happened suddenly a few weeks ago after a few weeks of it working it stopped working.

Please fix it.

Cheers

Logbo
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  #838307 17-Jun-2013 19:07
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Just for some more info.

Can ping and Tracecert my vent servers IP from logging into Sugars PC via team viewer. TCP ports seam fine, But UDP seams to be being blocked specifically 6100.

She had a Vodafone router. and have set her up in the DMZ zone of the router / tried turning off both windows firewall and router firewall.
As well as port forwarding UPD / TCP ports directly to her IP.

Also exhibits the same issues on another computer on her network, regardless of Wired / Ethernet connections.
Yet works fine when connected to 3g.

DravidDavid
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  #838321 17-Jun-2013 19:49
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Port forwarding won't help much. Flip's carrier grade network address translation means any ports forwarded won't be doing anything anyway.

Interesting that the VoIP is being blocked by it though...It shouldn't be.

 
 
 

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Logbo
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  #838893 18-Jun-2013 19:53
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Works today. :DDDD

mattbush

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  #839040 19-Jun-2013 07:50
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Thanks Geekzone/Flip

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