[Snap] Is Snap able to check line attentuation from their side?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Is Snap able to check line attentuation from their side?

Benoire

2798 posts

Uber Geek

#124533 10-Jul-2013 21:21

As per title really, I don't trust my cheapy ADSL2+ modem to report it correctly and I'd like to upgrade to VDSL but don't know whether I will be within the limit.

sidefx

3713 posts

Uber Geek

Trusted

#853595 10-Jul-2013 21:28

Ask them to do a pre-qual for VDSL and ask them to send you the results. That gives you a bunch of information that will give a decent indication of the sort of VDSL connection to expect (be warned though it includes estimates of VDSL speeds\sync rates but a lot of the time these are very very conservative so take with a grain of salt - generally people seem to get speeds much better than the estimates when they actually get connected)

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Benoire

2798 posts

Uber Geek

#853599 10-Jul-2013 21:33

Cool thanks :-)

CcMaN

87 posts

Master Geek

#853625 10-Jul-2013 22:28

They should be able to do a LSD (line state diagnostic) test on your current ADSL connection using Chorus Gateway. But yeah, VDSL pre-qual will give you the same information.

1080p

1332 posts

Uber Geek
Inactive user

#853634 10-Jul-2013 23:35

CcMaN: They should be able to do a LSD (line state diagnostic) test on your current ADSL connection using Chorus Gateway. But yeah, VDSL pre-qual will give you the same information.

I could do an LSD and tell you whatever you'd like. :)

RalphFromSnap

776 posts

Ultimate Geek

Trusted

Snap Internet

#853856 11-Jul-2013 13:45

Benoire: As per title really, I don't trust my cheapy ADSL2+ modem to report it correctly and I'd like to upgrade to VDSL but don't know whether I will be within the limit.

Hi Beniore

If you go to our webpage and go through the signup process, when we check your address it actually checks the records at Chorus and if your attenuation is below 10.8dB then we will report a positive result, if above we will report a negative result - if inconclusive it is worth giving us a call so we can get this manually checked it will also check to make sure that the exchange/cabinet you are connected to is capable of providing VDSL2

Anyone can use this, so it can be a helpful tool for anyone to check if they can get VDSL2.

Thanks,
TheRalph

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Benoire

2798 posts

Uber Geek

#853857 11-Jul-2013 13:46

Ah ok, I wondered if that was simply a check against a VDSL enabled area! Anyway, I've got my pre-qual now and I'm in the right range :-D Will have to sort it all out now!