can mobile broadband sim sign up for Your 2degrees?

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › can mobile broadband sim sign up for Your 2degrees?

tilde

44 posts

Geek

#124666 15-Jul-2013 16:15

i'm having a user problem with Your 2degrees and was wondering if someone here could help. Is it possible for a sim in a mobile broadband stick to sign up for a Your 2degrees login?

when attempting to sign up for a login via the New User page, none of the numbers i entered works and the error says it is not a recognised number. i've tried the following formats

1) +64221234567
2) 64221234567
3) 0221234567
4) 221234567

also is there an easier way to check the $ balance/internet cap left on a broadband only sim stick? the 2 degrees software that is auto loaded only sends texts when it is low, which doesn't really help me as i'm on a 12GB 6 monthly plan so i want to ensure i keep to my 2GB/month limit. the software has a usage counter that can be reset, but again that doesn't really tell me how much i've actually used in total.

any help appreciated.

SaltyNZ

8218 posts

Uber Geek

Trusted

2degrees

Lifetime subscriber

#855964 15-Jul-2013 16:30

No. 3 should definitely have worked. Sure you have the right number? Put it in a phone and dial *101# to check. Likewise the 2degrees software dashboard should be able to use USSD to check it for you.

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

2degreesCare

1537 posts

Uber Geek

Trusted

2degrees

#855990 15-Jul-2013 16:55

As Salty says option 3 will work.

Another way to get your balance apart from Your 2degrees would be to pop the SIM in a phone and dial *100*1# and the remaining data balance will appear on screen.

Alternatively call Care on 0800 022022 enter the SIM's 022 number and an agent will be able to tell you.

Cheers
^POB

Toledo

67 posts

Master Geek

Trusted

#861681 18-Jul-2013 15:34

2 more things to add.

Was the sim a new sim or did it come with the stick? If it was a new one then it needs to be "activated" first by calling 200 and setting up a pin number before you can register it for "your 2degrees". As far as I am aware the sims that come with the sticks are already pre activated.

The balance is quite easy to check in the software that comes on the stick, there is a tab on the upper right hand side called "my account", Just click on the update button and it will give you your current balance of $, Texts, Mins, and MB

My opinions are purely my own and are not at all those of my employer 2degrees.

tilde

44 posts

Geek

#862558 20-Jul-2013 13:05

@toledo: the sim came with the stick, and has been used previously with the $20 1GB pack. i just helped put it on the $100 12 GB pack which is much better value.

the software does not have a tab on the upper right hand side called "my account". it only has 4 tabs available,

file - connection, statistics, text, phonebook

operation

tools - pin operation, choose device, diagnostics, options

help - online help, about 2degrees broadband

i checked the help - 2degrees broadband and it shows 2degrees Mobile Broadband 16.002.03.01.723 (c) 2004-2010 huawei etc. i'm guessing this is old software hence the trouble i'm getting?

@ saltynz: i think i had the wrong sim number. i used tools - diagnostics and it shows MSISDN = Unknown. the message centre number is +64220227672 which is what i entered previously for trying to sign up. i'm thinking i'm wrong here?