Hi There,
For the last few weeks now I have been experiencing random high latency both during the day and the evenings.
Normal latency for say pinging Orcon is ~ 25 ms. Instead during these random periods of high latency I am experiencing anything in the range of ~ 800/900/1000 ms.
At times latency returns to a normal ~ 25 ms but most of tonight its been high. See the results below.
I am in Wellington.
Is anyone else experiencing this?
A few weeks back I logged a call and was sent a replacement Genius. I installed this on the weekend so it was a fresh install. I didn't notice any problems all weekend and now same problem so it can't be the hardware.
I am confident the issue does not exist on my end.
I have tested bits here and it does work fine at times. I have reset and rebooted the Genius many times and I experience the same problem.
Its a mission to deal with first line support so hoping someone from Orcon can help on here.
So far tonight the problem started ~ 8:30/9PM and its still going.
Any ideas?
Thanks
shockwave:~ jxs$ ping www.orcon.net.nz
PING www.orcon.net.nz (60.234.4.77): 56 data bytes
64 bytes from 60.234.4.77: icmp_seq=0 ttl=61 time=976.444 ms
64 bytes from 60.234.4.77: icmp_seq=1 ttl=61 time=895.473 ms
Request timeout for icmp_seq 2
64 bytes from 60.234.4.77: icmp_seq=2 ttl=61 time=1003.893 ms
64 bytes from 60.234.4.77: icmp_seq=3 ttl=61 time=1004.790 ms
shockwave:~ jxs$ ping www.google.com
PING www.google.com (60.234.81.165): 56 data bytes
64 bytes from 60.234.81.165: icmp_seq=0 ttl=61 time=616.265 ms
64 bytes from 60.234.81.165: icmp_seq=1 ttl=61 time=537.088 ms
64 bytes from 60.234.81.165: icmp_seq=2 ttl=61 time=765.071 ms
64 bytes from 60.234.81.165: icmp_seq=3 ttl=61 time=684.922 ms
64 bytes from 60.234.81.165: icmp_seq=4 ttl=61 time=605.257 ms
shockwave:~ jxs$ ping www.trademe.co.nz
PING www.trademe.co.nz (202.162.72.2): 56 data bytes
64 bytes from 202.162.72.2: icmp_seq=0 ttl=249 time=918.899 ms
64 bytes from 202.162.72.2: icmp_seq=1 ttl=249 time=844.346 ms
64 bytes from 202.162.72.2: icmp_seq=2 ttl=249 time=790.455 ms
64 bytes from 202.162.72.2: icmp_seq=3 ttl=249 time=991.987 ms
64 bytes from 202.162.72.2: icmp_seq=4 ttl=249 time=297.682 ms
shockwave:~ jxs$ traceroute www.orcon.net.nz
traceroute to www.orcon.net.nz (60.234.4.77), 64 hops max, 52 byte packets
1 bob.mdm (10.1.1.1) 4.214 ms 1.215 ms 0.916 ms
2 llu.bng1.tvc.orcon.net.nz (60.234.8.4) 611.909 ms 612.841 ms 924.327 ms
3 xe-3-3-0.cre1.sky.orcon.net.nz (121.98.9.72) 922.574 ms 704.466 ms 785.663 ms
4 ge-0-1-5-0.cre1.nct.orcon.net.nz (121.98.9.9) 765.965 ms 923.518 ms 921.745 ms
5 60.234.4.77 (60.234.4.77) 918.953 ms * 1024.721 ms
shockwave:~ jxs$ traceroute www.trademe.co.nz
traceroute to www.trademe.co.nz (202.162.72.2), 64 hops max, 52 byte packets
1 bob.mdm (10.1.1.1) 1.466 ms 0.963 ms 0.994 ms
2 llu.bng1.tvc.orcon.net.nz (60.234.8.4) 364.861 ms 611.117 ms 614.179 ms
3 xe-3-3-0.cre1.sky.orcon.net.nz (121.98.9.72) 618.158 ms 616.159 ms 543.973 ms
4 ge-0-0-1.cre2.wgt.orcon.net.nz (121.98.9.54) 679.108 ms 920.901 ms 921.967 ms
5 trademe.wix.net.nz (202.7.1.67) 921.592 ms 924.509 ms 1225.545 ms
6 202.21.128.135 (202.21.128.135) 924.474 ms 1052.652 ms 1228.920 ms
7 www.trademe.co.nz (202.162.72.2) 1231.931 ms 1225.832 ms 1228.953 ms