[Snap] Android Fritz Fon App & Far End echo

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Android Fritz Fon App & Far End echo

woollettg

50 posts

Geek

#127373 8-Aug-2013 10:50

I have a VOIP number with Snap and am having problems with the far end talker hearing their voice again after they have said something.
I have called Snap about it and they said that they only support DECT or Analog phones plugged directly into the back of the Fritz Box.
I called Snap from my VOIP line and they don't hear the echo, but when I call anyone else on PSTN they do.
Is there anyone here who uses the Android app that doesn't have this problem? If so how do I fix it?
From the voice transmission page on the Fritz box I have 0mS voice transmission delay and 4-7 ms jitter.
I have a VDSL connection latency 8ms, 44mbps down and 10mbps up.

Thanks

X

CcMaN

87 posts

Master Geek

#878145 14-Aug-2013 15:04

I use the app 3CXPhone instead of the Fritz Fon App on my android. It works very well, it requires about 5 minutes of configuring to get working.

http://www.3cx.com/3CXPhone/Android/

woollettg

50 posts

Geek

#878164 14-Aug-2013 15:29

Thanks for the reply

aside from the password what do I put for
extension number? (620?)
UserID (620?)
Local PABX (Fritzbox ip)
External PABX (???)
STUN server (???)
any other settings

Thanks
Graeme Woollett

CcMaN

87 posts

Master Geek

#878227 14-Aug-2013 17:01

External PBX IP is only needed if you want to be able to use the Fritzbox as your VoIP server when you are away from home. You will need to enable this option in the Fritzbox, and will either need a static IP or a DDNS setup. (I haven't tried this option myself). It will work fine over the Wifi with just the Local PABX IP.

Other than that, the settings you have mentioned should be all good.

woollettg

50 posts

Geek

#878284 14-Aug-2013 19:01

I get the message. "To use this client your server must be 3CX Phone systems 11"
How does yours work?