Can receive MMS but can't send?

Welcome Guest.

You haven't logged in yet. If you don't have an account you can register now.

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Can receive MMS but can't send?

freitasm

BDFL - Memuneh
79250 posts

Uber Geek

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#129399 14-Sep-2013 10:48

Wife's Windows Phone 7.8 on 2degrees can receive MMS from me but she can't send...

Any ideas?

RunningMan

8953 posts

Uber Geek

#895550 14-Sep-2013 10:51

Message size too large?

johnr

19282 posts

Uber Geek
Inactive user

#895555 14-Sep-2013 11:12

RunningMan: Message size too large?

Handset should make the MMS under 300k

jamesrt

1609 posts

Uber Geek

ID Verified

Trusted

Lifetime subscriber

#895563 14-Sep-2013 11:43

From experience, this sounds like an APN issue; what are the default APN settings? (Specifically, the "APN Type" setting). I setup a "direct" APN on my 2Degrees (Android) phone for VPN purposes, but didn't get the "APN Type" quite right, and that broke MMS (everything else, including the VPN worked fine!). Setting "APN Type" to "default,supl" resolved this.

(adb logs showed that the phone software was using the MMS settings OK, but that the next subsystem down the stack was getting a "null" response and couldn't find the internet without the "default,supl" setting being correct; so the MMS just got stuck in "sending")

Of course, Windows phone may be entirely different....

johnr

19282 posts

Uber Geek
Inactive user

#895594 14-Sep-2013 12:43

Can't be a APN issue if the handset is getting incoming MMS

freitasm

BDFL - Memuneh
79250 posts

Uber Geek

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#897379 18-Sep-2013 09:13

Bueller? Bueller? Bueller?

johnr

19282 posts

Uber Geek
Inactive user

#897381 18-Sep-2013 09:14

She can't send MMS full stop or just to your number?

freitasm

BDFL - Memuneh
79250 posts

Uber Geek

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#897382 18-Sep-2013 09:15

Good question. Will have to test now.

Equinox IT

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.

SaltyNZ

8218 posts

Uber Geek

Trusted

2degrees

Lifetime subscriber

#897396 18-Sep-2013 09:28

I'd love to help, but my Windows phone experience consists of 'I held my friend's one once'. Sorry!

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

freitasm

BDFL - Memuneh
79250 posts

Uber Geek

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#897400 18-Sep-2013 09:29

JohnR reminded me HTC has a APN Editor in the Store. I will try that...

2degreesCare

1537 posts

Uber Geek

Trusted

2degrees

#897504 18-Sep-2013 11:15

Hi Mauricio

What model is it? Can you PM her number please?

Cheers
^POB

freitasm

BDFL - Memuneh
79250 posts

Uber Geek

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#897530 18-Sep-2013 11:41

It's an HTC Tropy... I will try the APN app first then PM results.

freitasm

BDFL - Memuneh
79250 posts

Uber Geek

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#897913 18-Sep-2013 18:34

Yep, download the HTC Settings app, it automatically identified 2degrees and configured the MMS APN.

All working now. Why it was only receiving, not sending is a mystery but no need to find out now...

News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00

eero Pro 7 Review
Posted 23-Jul-2025 12:07

BeeStation Plus Review
Posted 21-Jul-2025 14:21

eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01

WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32

RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26

Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24

Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05

Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01

Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01

Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22

Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46

Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42

D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34

Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

RSS feeds: Main feed; Forums feed

Site features: Geekzone BI dashboard; Geekzone Badges; Geekzone Status Page

Affiliate links: Samsung; AliExpress; Wise; Sharesies; GoodSync

Site Information: Subscribe to Geekzone; Privacy Statement; Forum Usage Guidelines (FUG); Advertising; Trademark and copyright