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freitasm

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#129399 14-Sep-2013 10:48
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Wife's Windows Phone 7.8 on 2degrees can receive MMS from me but she can't send...

Any ideas?




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RunningMan
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  #895550 14-Sep-2013 10:51
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Message size too large?

johnr
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  #895555 14-Sep-2013 11:12
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RunningMan: Message size too large?


Handset should make the MMS under 300k

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  #895563 14-Sep-2013 11:43
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From experience, this sounds like an APN issue; what are the default APN settings?  (Specifically, the "APN Type" setting).  I setup a "direct" APN on my 2Degrees (Android) phone for VPN purposes, but didn't get the "APN Type" quite right, and that broke MMS (everything else, including the VPN worked fine!).  Setting "APN Type" to "default,supl" resolved this.

(adb logs showed that the phone software was using the MMS settings OK, but that the next subsystem down the stack was getting a "null" response and couldn't find the internet without the "default,supl" setting being correct; so the MMS just got stuck in "sending")

Of course, Windows phone may be entirely different....



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  #895594 14-Sep-2013 12:43
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Can't be a APN issue if the handset is getting incoming MMS

freitasm

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  #897379 18-Sep-2013 09:13
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Bueller? Bueller? Bueller?




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johnr
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  #897381 18-Sep-2013 09:14
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She can't send MMS full stop or just to your number?

freitasm

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  #897382 18-Sep-2013 09:15
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Good question. Will have to test now.




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  #897396 18-Sep-2013 09:28
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I'd love to help, but my Windows phone experience consists of 'I held my friend's one once'. Sorry!




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freitasm

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  #897400 18-Sep-2013 09:29
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JohnR reminded me HTC has a APN Editor in the Store. I will try that...




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  #897504 18-Sep-2013 11:15
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Hi Mauricio

What model is it? Can you PM her number please?

Cheers
^POB

freitasm

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  #897530 18-Sep-2013 11:41
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It's an HTC Tropy... I will try the APN app first then PM results.




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  #897913 18-Sep-2013 18:34
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Yep, download the HTC Settings app, it automatically identified 2degrees and configured the MMS APN.

All working now. Why it was only receiving, not sending is a mystery but no need to find out now...




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