I've previously posted about the delay in Snap offering UFB in Palmerston North, and, as has been posted by Snap itself, they have recently been able to offer connections here now.

Well, we had the Chorus guys here on Friday and the local installers (Contel?) here today. The problem is they've not managed to get it working - apparently the connection from the street to the ONT is working fine, but the connection's just not happening. Apparently Chorus and Snap blame each other for the problem. (Snap have also already ported our number so the copper phone line's dead, but the ADSL is still live; luckily we have been able to switch over to VOIP using the Fritz!box as an ADSL modem.)

The interesting thing I got told was that this has been the same situation for all Snap installs they've done in PN; I believe they said it's the same for Vodafone connections in the city (again, only offered in the last few weeks). That is - there are a number of us sitting with partially completed UFB installs. The installers said they'll only come back to sort all of these incomplete installs once Snap/Chorus have sorted the cause of the problems.

I'm wondering if others who have signed up for Snap (or Vodafone) UFB in PN or other locations have had the same problems, if they have had them but they've since been resolved, or if everything worked first-time?

Cheers
Jonathan