Have UFB in the street, with Orcon, why can’t they provide.

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Have UFB in the street, with Orcon, why can’t they provide.

kemosabe

66 posts

Master Geek
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#130659 23-Sep-2013 13:27

Been with Orcon for a number of years. For the most part happy enough. However my street has had Fibre for over 4 months and I can get on other providers like Snap. Have been waiting a few months to see if Orcon will offer, and according to their website and help desk no idea of when I could move to Fibre with them so I guess I have to change to another provider.

I assume it’s some Exchange facility they don’t have locally that Snap and others do, just wondering why they cannot offer. If somebody could enlighten me.

Cheers.

Zeon

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#901215 23-Sep-2013 13:37

Orcon have most areas covered. First question is - where are you?

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Inphinity

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#901217 23-Sep-2013 13:39

You may be in an area where Orcon don't yet have a completed agreement with your LFC.

ubergeeknz

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Vocus

#901231 23-Sep-2013 13:50

Inphinity: You may be in an area where Orcon don't yet have a completed agreement with your LFC.

Pretty sure we're with all the LFCs, but there may be another reason. Can you send me a private message with your address, and your orcon username, and I'll get this looked into.

quentinreade

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2degrees

#901251 23-Sep-2013 14:30

Hi OP,
Sounds like we might not have a handover in your area.
If you can let us know which city you are in, we can confirm.
Cheers! Quentin

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kemosabe

66 posts

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#901299 23-Sep-2013 15:42

Thanks for the feedback. Have PM ubergeeknz my details. Interested to see the reason.

ubergeeknz

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Vocus

#901301 23-Sep-2013 15:46

kemosabe: Thanks for the feedback. Have PM ubergeeknz my details. Interested to see the reason.

You have? Can't see it there.

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kemosabe

66 posts

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#901314 23-Sep-2013 16:05

Odd, well sent again just now. In Oamaru to answer others.

Inphinity

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#901315 23-Sep-2013 16:07

I'd expect it to be Chorus, then, in Oamaru, so would be interested to hear why it can't be done.

Sounddude

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#901316 23-Sep-2013 16:08

Hi

We currently don't have a handover in Oamaru, so unable to support UFB in that region.

its on the plans, but no ETA currently

Apologies! :(

kemosabe

66 posts

Master Geek
+1 received by user: 10

#901322 23-Sep-2013 16:17

Thanks for the feedback.

If I knew it was definitely going to happen in a few months I would wait, but if there is no known date, as much as I am happy with Orcon, I just don't see point waiting considering it has been 4 months already.

Cheers.