[Snap] Routing issue to France

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, 2talk and Vocus) › [Snap] Routing issue to France

alinz

52 posts

Master Geek

#130726 25-Sep-2013 18:33

In the last couple of days I've been unable to connect to a game server I usually play on in France. I'm sure it's not a problem at Snap's end, but does anyone have any info on this?

Tracing route to ks27500.kimsufi.com [91.121.86.46]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 8 ms 8 ms 8 ms 16.17.69.111.static.snap.net.nz [111.69.17.16]
3 8 ms 8 ms 10 ms 54.32.69.111.static.snap.net.nz [111.69.32.54]
4 7 ms 7 ms 7 ms 111-69-27-65.core.snap.net.nz [111.69.27.65]
5 161 ms 160 ms 160 ms te7-3.ccr01.sjc05.atlas.cogentco.com [38.122.92.
105]
6 161 ms 161 ms 162 ms te0-3-0-7.ccr21.sjc01.atlas.cogentco.com [154.54
.6.73]
7 163 ms 163 ms 163 ms te0-3-0-5.ccr21.sfo01.atlas.cogentco.com [154.54
.86.177]
8 200 ms 200 ms 201 ms be2132.ccr21.mci01.atlas.cogentco.com [154.54.30
.54]
9 213 ms 213 ms 213 ms te0-4-0-3.ccr21.ord01.atlas.cogentco.com [154.54
.6.157]
10 212 ms 213 ms 212 ms be2005.ccr21.ord03.atlas.cogentco.com [66.28.4.7
4]
11 * * * Request timed out.
12 403 ms 229 ms 445 ms 198.27.73.175
13 230 ms 230 ms 231 ms bhs-g2-6k.qc.ca [198.27.73.3]
14 231 ms 230 ms 231 ms vac3-0-a9.qc.ca.vaccum [198.27.73.241]
15 279 ms 278 ms 279 ms vac3-1-n7.qc.ca.firewall [198.27.73.242]
16 279 ms 278 ms 279 ms vac3-2-n7.qc.ca.tilera [198.27.73.247]
17 279 ms 279 ms 279 ms vac3-3-n7.qc.ca.arbor [198.27.73.58]
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 279 ms 279 ms 294 ms rbx-23-m1.fr.eu [213.251.191.64]
22 279 ms 279 ms 279 ms ks27500.kimsufi.com [91.121.86.46]

Trace complete.

I am able to ping the server, but no cigar when I try to connect.

SCM

459 posts

Ultimate Geek

#902655 25-Sep-2013 19:36

Tracing route to ks27500.kimsufi.com [91.121.86.46]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms fritz.box [192.168.178.1]
2 60 ms 79 ms 25 ms 20.17.69.111.static.snap.net.nz [111.69.17.20]
3 16 ms 14 ms 15 ms 24.17.69.111.static.snap.net.nz [111.69.17.24]
4 29 ms 29 ms 29 ms xe-0-3-0-1037.mdr.core.snap.net.nz [111.69.27.66
]
5 29 ms 29 ms 28 ms 111-69-27-65.core.snap.net.nz [111.69.27.65]
6 182 ms 184 ms 182 ms te7-3.ccr01.sjc05.atlas.cogentco.com [38.122.92.
105]
7 182 ms 182 ms 182 ms te0-3-0-7.ccr22.sjc01.atlas.cogentco.com [154.54
.6.69]
8 184 ms 184 ms 184 ms te0-2-0-5.ccr22.sfo01.atlas.cogentco.com [154.54
.30.21]
9 222 ms 222 ms 222 ms be2133.ccr22.mci01.atlas.cogentco.com [154.54.30
.66]
10 233 ms 233 ms 233 ms te0-0-0-1.ccr22.ord01.atlas.cogentco.com [154.54
.5.174]
11 210 ms 210 ms 209 ms be2003.ccr21.ord03.atlas.cogentco.com [154.54.29
.22]
12 * * * Request timed out.
13 248 ms 249 ms * 198.27.73.175
14 252 ms 253 ms 254 ms bhs-g1-6k.qc.ca [198.27.73.1]
15 227 ms 227 ms 227 ms vac3-0-a9.qc.ca.vaccum [198.27.73.245]
16 300 ms 300 ms 300 ms vac3-1-n7.qc.ca.firewall [198.27.73.242]
17 300 ms 300 ms 300 ms vac3-2-n7.qc.ca.tilera [198.27.73.247]
18 300 ms 301 ms 301 ms vac3-3-n7.qc.ca.arbor [198.27.73.58]
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 300 ms 301 ms 301 ms rbx-23-m1.fr.eu [213.251.191.64]
23 301 ms 300 ms 300 ms ks27500.kimsufi.com [91.121.86.46]

Trace complete.

Slightly higher ping from here. What is the game you are trying to connect to?

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hio77

'That VDSL Cat'
12970 posts

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Voyager

Subscriber

#902657 25-Sep-2013 19:36

if you can ping it, its not a routing issue at all, sure your ip isnt blocked on the connecting ports? game server is actually up?

hosting game servers on kimsufi boxes though, thats a new one.. ild suspect you would get better mileage with a closer server.. that latency would be killer.

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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

alinz

52 posts

Master Geek

#902660 25-Sep-2013 19:42

Pretty sure my IP isn't blocked (wouldn't they ban me instead?). The server is up because I can see it's populated. I would play somewhere more local, but it's an old game and I don't have that luxury.

alinz

52 posts

Master Geek

#902661 25-Sep-2013 19:44

What is the game you are trying to connect to?

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hio77

'That VDSL Cat'
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Voyager

Subscriber

#902662 25-Sep-2013 19:45

alinz: Pretty sure my IP isn't blocked (wouldn't they ban me instead?). The server is up because I can see it's populated. I would play somewhere more local, but it's an old game and I don't have that luxury.

if you can see the server population, clearly your making a connection to it just fine.. what game would it be?

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

alinz

52 posts

Master Geek

#902667 25-Sep-2013 19:48

hio77:
alinz: Pretty sure my IP isn't blocked (wouldn't they ban me instead?). The server is up because I can see it's populated. I would play somewhere more local, but it's an old game and I don't have that luxury.

if you can see the server population, clearly your making a connection to it just fine.. what game would it be?

Hmm, I think it would be the LFS master server which returns the server list and shows the player count.

SCM

459 posts

Ultimate Geek

#902706 25-Sep-2013 20:36

Sounds to me like a server side error, you should contact the admins of said game.