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snoitcelfer

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#130815 29-Sep-2013 11:01
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Hi there,

 

I have an HTC Surround (T8788), and I just realised today when my friend tried to send me a picture that I can't receive them, I just get a message that has a link saying get media content now, which I click on and it makes a sound then comes back and nothing happens. I tried looking at apn settings on the 2degrees site but they are only for internet and email which I don't have a problem with..

 

 

 

any help would be much appreciated.

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johnr
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  #904444 29-Sep-2013 11:40
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Have you tried sending a MMS? Test to your own mobile number



freitasm
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  #904452 29-Sep-2013 12:18
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The settings are here. And, yes, test by sending a MMS to yourself.




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GregV
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  #904489 29-Sep-2013 14:20
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Do you have Mobile Data enabled? My WP lives on wifi 99% of the time, and I get the same message when I am sent an MMS. Turning on the mobile data enable me to receive the image.



snoitcelfer

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  #904498 29-Sep-2013 14:22
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I have looked at that page before, as well as a few others, and they always seem to have more options that what my phone allows me to imput, all I can set is APN USERNAME PASSWORD PROXY SERVER/URL PROXY PORT

 

 

 

I have also tried enabling mobile data, It doesn't seem to have helped..

freitasm
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  #904550 29-Sep-2013 15:30
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Go to the Marketplace and download the HTC Connection Setup. It will automatically configure this for you.




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