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MurrayM

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#133444 22-Oct-2013 17:39
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I've just noticed the following message and thought that other people that host their websites with iServe might be interested:

Orcon hosting will be migrated to new storage on 29/10/13 23:00-23:30. While being migrated, websites may be offline for 5-10mins

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FireEngine
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  #919839 22-Oct-2013 18:26
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Welcome to the new world :-)

We will be putting more Hosting-related details of both planned and any outage information on the Orcon website just as soon as we are aware of it.




Regards FireEngine


MurrayM

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  #919882 22-Oct-2013 19:19
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FireEngine: Welcome to the new world :-)

We will be putting more Hosting-related details of both planned and any outage information on the Orcon website just as soon as we are aware of it.

Excellent!  It's great that you're sharing info with us.

FireEngine
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  #919911 22-Oct-2013 19:49
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No problem :-) it might be a little clunky/manual to start while we settle on a format etc then we will make it slicker a more automated and consistant....




Regards FireEngine




mattwnz
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  #921804 25-Oct-2013 17:57
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I think this maybe related to some of these upgrades over the last few weeks, but none of my wordpress websites can connect to the ftp server. THey were working fine a week or so ago.

Wordpress comes up with Failed to connect to FTP Server ftp.###.co.nz:21 , when trying to update plugins. The ftp details are fine, as I can login over regular FTP. Anyone haveing similar problems.

FireEngine
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  #921841 25-Oct-2013 18:37
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Would really be best to delete this and start a new thread with the right title....




Regards FireEngine


mattwnz
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  #921887 25-Oct-2013 21:08
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FireEngine: Would really be best to delete this and start a new thread with the right title....




I think it is related to these recent updates so is relevant, as I had another problem which I phoned support about related to the updates. 


MurrayM

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  #921890 25-Oct-2013 21:23
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mattwnz: I think this maybe related to some of these upgrades over the last few weeks, but none of my wordpress websites can connect to the ftp server. THey were working fine a week or so ago.

Wordpress comes up with Failed to connect to FTP Server ftp.###.co.nz:21 , when trying to update plugins. The ftp details are fine, as I can login over regular FTP. Anyone haveing similar problems.

I just tried updating  Wordpress blog and received "ERROR: There was an error connecting to the server, Please verify the settings are correct." so it's not just you.



FireEngine
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  #921891 25-Oct-2013 21:28
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mattwnz: I think this maybe related to some of these upgrades over the last few weeks, but none of my wordpress websites can connect to the ftp server. THey were working fine a week or so ago.


This thread is specifically about a yet-to-happen Planned Storage Migration on the Orcon Hosting platform, not anything "recent" that has happened. Post here but the thread title is irrelevant to your post so casual users will not realise your question is even here.

If you have a specific question relating to an issue you are having then best to start its own thread, as per the site guidelines...






Regards FireEngine


mattwnz
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  #922062 26-Oct-2013 14:43
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MurrayM:
mattwnz: I think this maybe related to some of these upgrades over the last few weeks, but none of my wordpress websites can connect to the ftp server. THey were working fine a week or so ago.

Wordpress comes up with Failed to connect to FTP Server ftp.###.co.nz:21 , when trying to update plugins. The ftp details are fine, as I can login over regular FTP. Anyone haveing similar problems.

I just tried updating  Wordpress blog and received "ERROR: There was an error connecting to the server, Please verify the settings are correct." so it's not just you.


Thanks for confirming  that. A pity Orcons reply above wasn't helpful. They should have said, we will look into that for you, but you should also open a new thread, even though the question was really directed to orcon staff directly. I am however certain it is something to these migration issues which this topic is about, as they have been doing them for some time, and I do believe this is relevant to this thread. It is a concern that these problems are occurring with this migration and upgrades. The last migration outage about 10 days ago was discussed on this thread http://www.geekzone.co.nz/forums.asp?forumid=82&topicid=130783&page_no=3  
I am still having trouble getting support, and have an email ticket that hasn't been answered for well over a week, so getting support isn't easy. When they do reply, they do always apologise for the delay, but how long should a reply to a support ticket  take?

Perhaps this thread should be renamed Hosting Migration and Resulting Issues instead, as it hasn't just been related to wordpress, rather than people opening up new threads for each little migration problem they have encountered.

EDIT: I have setup a thread for this for people to report issues they are having.

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