[Snap] New Snap Website

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] New Snap Website

eXDee

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#133854 5-Nov-2013 14:16

Looking like an improvement, more information is now available without entering an address.

A few comments:
-When you visit one of the Home or Work tabs the domain changes to myaccount.snap.net.nz. This means the snap logo now redirects you to the main page of my account, instead of taking you back to the homepage. This isn't useful for non snap customers.

-Scrolling with the persistent header up the top can be glitchy in safari and chrome on the myaccount.snap.net.nz pages. If you scroll down then back to the top, itll jump back down a bit so the login boxes disappear off the page

-I feel like there should be more info about data plans before selecting a plan. People comparing ISPs for >150gb of data might be turned off snap when they see the competitors have a simple table of plans with different data caps, and the box on the right only shows 50/100/150gb for snap. They might not realise they have to go further into the plan selection process to see other options.

-The menu bar on the account page after being logged in overflows at 1440x900 resolution https://www.dropbox.com/s/2qvitips2odmg1d/Screenshot%202013-11-05%2014.13.51.png

kingjj

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#927693 5-Nov-2013 15:33

To add:

Side bar shows Lightwave Deluxe ($90 50/20) yet when you scroll down it still shows as coming soon.

surfisup1000

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#927725 5-Nov-2013 16:08

Why have they made the address entry private? Makes it more difficult to type the address for no obvious reason. . . eg...when i enter my address (this is in chrome)....

[EDIT] the problem is with my PC... not totally sure why though.

jarledb

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#927734 5-Nov-2013 16:18

Ouch, treating data enty in that field like a password field is not a good idea..

+1 to the comment about easier seeing the various data packages that are available. Its well hidden today.

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kingjj

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#927745 5-Nov-2013 16:45

surfisup1000: Why have they made the address entry private? Makes it more difficult to type the address for no obvious reason. . . eg...when i enter my address (this is in chrome)....

Using Chrome I can't recreate this problem. Address input is as normal.

surfisup1000

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#927746 5-Nov-2013 16:51

kingjj:
surfisup1000: Why have they made the address entry private? Makes it more difficult to type the address for no obvious reason. . . eg...when i enter my address (this is in chrome)....

Using Chrome I can't recreate this problem. Address input is as normal.

Ahh, I think the problem is with my PC -- I tried it on my laptop and that works just fine there.

Not sure why it is doing this on my PC but i'm wondering if todays lastpass update might be responsible.

[EDIT] Just upgraded my laptop chrome extension to lastpass 3.0 --- and the problem is now happening on my laptop. So, I'm guessing there is some conflict between lastpass and the snap address entry.