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alinz

52 posts

Master Geek


#136690 5-Dec-2013 18:06
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Hi Snap, really enjoying your broadband but just wondering if you guys have considered introducing calling minute packs?

We make quite a lot of mobile calls each month (usually costing between $70 - $120), but I've noticed some providers have started offering packs like Flip's 350 minutes for $20, which works out to 6c per minute rather than 25.

It would be great if you guys could also offer something like this

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RalphFromSnap
776 posts

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Snap Internet

  #946211 5-Dec-2013 20:17
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Hi alinz

Great to hear you're enjoying your broadband service.

We're definitely keen to introduce a whole range of different calling pack options, this is a top priority for us in the New Year.

Cheers
Ralph




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



alinz

52 posts

Master Geek


  #946279 5-Dec-2013 21:44
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Awesome, thanks for the reply Ralph!

timmmay
18497 posts

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  #946349 6-Dec-2013 06:38
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Instead of packs how about just lower the per minute charge?



alinz

52 posts

Master Geek


  #1038646 7-May-2014 22:02
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Hi Ralph, any progress on this?

NonprayingMantis
6434 posts

Uber Geek


  #1038674 7-May-2014 22:50
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alinz: Hi Snap, really enjoying your broadband but just wondering if you guys have considered introducing calling minute packs?

We make quite a lot of mobile calls each month (usually costing between $70 - $120), but I've noticed some providers have started offering packs like Flip's 350 minutes for $20, which works out to 6c per minute rather than 25.

It would be great if you guys could also offer something like this


If you are spending that much on calls to mobiles, you might as well just use your mobile, buy an unlimited plan. And ditch the landline altogether.

SteveON
1917 posts

Uber Geek


  #1038700 7-May-2014 23:45

$69 for unlimited calling to NZ/OZ. not bad :)

alinz

52 posts

Master Geek


  #1038714 8-May-2014 01:42
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NonprayingMantis: If you are spending that much on calls to mobiles, you might as well just use your mobile, buy an unlimited plan. And ditch the landline altogether.


We work from home and it is not practical for all of our calling to come and go through a mobile number.

I would not have followed this up if Snap had not indicated that they were 'definitely keen to introduce a whole range of different calling pack options'.



RalphFromSnap
776 posts

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Snap Internet

  #1039009 8-May-2014 13:47
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Hi alinz

Sorry its taking a while longer than anticpated to get the back end changes to our billing systems sorted. Its still definitely on the roadmap as we want to be able to offer those options, but we don't have a firm timeline just yet.

Sorry for the delay.

Cheers
Ralph




Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator



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