Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


zewhirl

7 posts

Wannabe Geek


#138360 31-Dec-2013 16:54
Send private message

Hey guys,

I am having trouble setting us my new router given i am under the hammer of the genius plan. I am not sure what info i should be sharing but it would seem that the issues arise when i try to get my WAN and ISP configuration settings right on the new router. Its a new TP-Link and the auto setup is fine up until that point.

Any hints?

Richard

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
sbiddle
30853 posts

Uber Geek

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #959690 31-Dec-2013 18:56
Send private message

What type of connection? xDSL / UFB?

If it's UFB you'll need to make sure your device supports VLAN10 tagging and that you have this configured.







zewhirl

7 posts

Wannabe Geek


  #959772 1-Jan-2014 01:21
Send private message

It's an Adsl connection. Any other questions? Thanks of the help.

sbiddle
30853 posts

Uber Geek

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #959785 1-Jan-2014 08:02
Send private message

In which case there is nothing complex about your setup.

You just need to ensure you have VCI/VCI of 100/0 and VCMUX and are using PPPoA.



zewhirl

7 posts

Wannabe Geek


  #960060 1-Jan-2014 18:53
Send private message

Yes. But then when I try and do the ISP configuration stuff it never works. It seems to be an orcon problem.

yitz
2075 posts

Uber Geek


  #960091 1-Jan-2014 20:12
Send private message

You can call their helpdesk to obtain your username and password information.
Or you could retrieve the automatically generated password which is automatically downloaded to Genius modems when they connect by following these steps: http://www.geekzone.co.nz/forums.asp?forumid=82&topicid=101091&page_no=2#871625

FireEngine
1223 posts

Uber Geek

Trusted

  #960114 1-Jan-2014 21:01
Send private message

zewhirl: Yes. But then when I try and do the ISP configuration stuff it never works. It seems to be an orcon problem.


The Genius device pulls its settings automatically from our server. Your device won't be able to replicate that. Non-Genius routers aren't supported by the Orcon help desk on Genius connections.

If your Genius device connects properly for both data and voice then it is not an Orcon problem.




Regards FireEngine


Zeon
3916 posts

Uber Geek

Trusted

  #960164 2-Jan-2014 01:23
Send private message

As others have said, probably a user/pass issue.




Speedtest 2019-10-14


Peppery
919 posts

Ultimate Geek

Trusted

  #963573 8-Jan-2014 21:43
Send private message

Genius plans require a specialised ADSL password that's different from your account password. You can get this out of the Genius with some config trickery but it's obviously not supported. Any reason why the Genius isn't acceptable considering you'd need to pay for it anyway?

zewhirl

7 posts

Wannabe Geek


  #964308 10-Jan-2014 09:38
Send private message

for some reason my asus wireless chipset in my Pc i just bought wont work with it. Tried it at a mates and it is fine. Any tips for that I guess? Its a PCE -N15

ubergeeknz
3344 posts

Uber Geek

Trusted
Vocus

  #964319 10-Jan-2014 09:56
Send private message

zewhirl: for some reason my asus wireless chipset in my Pc i just bought wont work with it. Tried it at a mates and it is fine. Any tips for that I guess? Its a PCE -N15


No reason it shouldn't work, it's not like 802.11n is a new standard or anything.  What channel are you using on the router?

zewhirl

7 posts

Wannabe Geek


  #964324 10-Jan-2014 10:05
Send private message

just all normal default stuff. Not tweaks or changes that should affect. The one time it did connect it was super slow, like 20X slower then my laptop and phone connection.

trig42
5810 posts

Uber Geek

ID Verified

  #964348 10-Jan-2014 10:26
Send private message

Turn off all DHCP etc in your router (leave WiFi on), and plug it in to the Genius (LAN port to LAN port) and your router should just act as a dumb Access Point.

 

Edit: I should also say, assign your router a fixed IP in the range of your Genius, but an address your will remember, and is outside of the Genius DHCP scope.

zewhirl

7 posts

Wannabe Geek


  #964349 10-Jan-2014 10:28
Send private message

when you say plug it in. Is the It the Pc or my new router?

trig42
5810 posts

Uber Geek

ID Verified

  #964379 10-Jan-2014 11:12
Send private message

Log into your TP-Link router (plug it into your PC to start with, turn off the Genius temporarily), turn off DHCP. Set it with a Static IP address (so you can get back to it later if needed) and setup the Wireless (SSID and Security).

Disconnect the cable from your PC to the TP-Link.

Turn your Genius Back on.

Connect a cable from one of the LAN ports on the Genius to one of the LAN ports on the TP-Link.

Connect to the wireless you configured on the TP-Link. All should be good.

zewhirl

7 posts

Wannabe Geek


  #964380 10-Jan-2014 11:15
Send private message

Thank you, ill give it a go

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.