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WS



20 posts

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#138701 14-Jan-2014 10:10
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Hi

I started a thread about this somewhere else - ( not knowing SlingShot had a section all of it's own ) , someone suggested I put it here, in the hope that someone from SS will see it.

We've been using italk for a few years - it's been fairly trouble free until a few weeks ago, when someone tried to make a call with caller ID blocked (*67) . It then dialled the number - went silent for about 15 secs then gave a busy signal.

After that, every call we try to make OUT does the same thing.

I tried pressing *68 to undo it - that didn't work.
Incoming calls are OK.

I've rest back to factory defaults 3 times - 2 of those times we could make outgoing calls but only 2 or 3 times then it stopped working again.

We use a SPA 122 ATA , it is  not  being used as a  router - it is a stand-alone device that acts as the interface between our phone and our D-Link router..
A friend brought  his  ATA over a few days ago - it  is configured with his  iTalk account -  he plugged  it into our network and it worked  OK  immediately - he could ring out etc.  So we figure the  network / router settings are OK.

I've downloaded an xlite softphone and that works (   outgoing and incoming calls ) .

Contact with SS has been slow ( emails 5-6 hours apart ) and they keep suggesting re-setting to factory defaults and a couple of codec changes which didn't help.

I'm at the end of my ( very) limited knowledge and  we're getting to the point where we really need to be able to use our 'normal' phone - back to work, school about to start, etc .

Oh FFS- an hour or so after posting this - now my softphone won't call out



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WS



20 posts

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  #967163 14-Jan-2014 21:48
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OOOO kay.
So if I do a restore to factory default and then reconfigure ...the phone goes for a few calls...then stops again

 I can't keep doing this all day .

Any ideas ?

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  #967167 14-Jan-2014 21:54
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Could be your router.





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