Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


taoming

2 posts

Wannabe Geek


#139132 28-Jan-2014 22:38
Send private message

Hi there.
Recently got a new modem from Orcon (Genius black) and once plugged in the adsl sync, wired and wireless lights go blue but the internet light flashes red. When I go to 10.1.1.1 under ADSL status it says 'online' but whenever I put in my ADSL username and password, the Internet light on the modem just flashes red.

Any help would be appreciated!


Create new topic
ubergeeknz
3344 posts

Uber Geek

Trusted
Vocus

  #976323 28-Jan-2014 22:54
Send private message

You shouldn't need to enter any details, the Genius is configured automatically.  Could you try leaving it plugged in to the ADSL, doing a factory reset on it, then leave it be for at least 15 minutes, see what happens.

If it's still not working then drop me a PM with your username and the serial number on the modem, I'll see what I can find out.



taoming

2 posts

Wannabe Geek


  #976367 29-Jan-2014 00:37
Send private message

Thanks! All working now.
Seems I just wasn't being patient enough

ubergeeknz
3344 posts

Uber Geek

Trusted
Vocus

  #976368 29-Jan-2014 00:42
Send private message

Cool :)  Love it when things work as they should!



FireEngine
1223 posts

Uber Geek

Trusted

  #976408 29-Jan-2014 08:13
Send private message

...but whenever I put in my ADSL username and password, the Internet light on the modem just flashes red.


That is a BAD thing to do, I had to remote kick your Genius to get it to reset to its defaults, which then allowed it to pull down its config and connect. None of our documentation should tell you to enter a un and password as you don't need to it needs the default details to start the connection process. The setup guide should be clear on that.




Regards FireEngine


Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.