High ping to non Orcon servers

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › High ping to non Orcon servers

xtrasux

4 posts

Wannabe Geek
Inactive user

#139526 11-Feb-2014 23:33

Me and a few others have been pinging 100+ to non Orcon servers the last few nights. From about 8:30 to 10:30.

I did a few traces:
http://pastebin.com/b76P7wPU

And after 11pm (Was sharing the connection at this point)
http://pastebin.com/tkPLJNmR

I know two people on Orcon ADSL having the same problem, and one on UFB with no issues. I'm using VDSL if that makes any difference.

Anyone else having issues? Will do some more traces tomorrow night.

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3344 posts

Uber Geek

Trusted

Vocus

#984678 12-Feb-2014 00:31

Certainly interesting, I'll pass it to our network team for comment. I know that last night, there was some kind of large scale DDOS going on causing delays all over, but nothing of interest tonight that I know about.

Sounddude

I fix stuff!
1928 posts

Uber Geek

Trusted

2degrees

Lifetime subscriber

#984730 12-Feb-2014 08:49

Hi

We know the cause and its being resolved today.

Let us know how it goes tonight for you.

Rangi

14 posts

Geek

#993697 24-Feb-2014 22:09

Hi I have been having the same issues- yesterday was 150-200 ping and tonight there have been lag spikes every 20 mins or so. Reached capacity Orcon?

Tracert:

http://pastebin.com/DJBG4C0Q

Thanks!

AidanS

458 posts

Ultimate Geek

#993700 24-Feb-2014 22:13

Reached capacity Orcon?

You wouldn't happen to be on the "unlimited" plan by any chance would you? ;)

-A.

FireEngine

1223 posts

Uber Geek

Trusted

#993701 24-Feb-2014 22:17

AidanS:
Reached capacity Orcon?

You wouldn't happen to be on the "unlimited" plan by any chance would you? ;)

-A.

Plan makes NO difference at Orcon. Unlimited Plan traffic is not shaped in any way. We have no shaping of any kind. Hope that is clear :-)

Regards FireEngine

xtrasux

4 posts

Wannabe Geek
Inactive user

#993754 24-Feb-2014 23:35

Rangi: Hi I have been having the same issues- yesterday was 150-200 ping and tonight there have been lag spikes every 20 mins or so. Reached capacity Orcon?

Tracert:

http://pastebin.com/DJBG4C0Q

Thanks!

Forgot about this thread heh. Having the same issues. Didn't manage to get any traces but can do tomorrow.

FlameBeard

344 posts

Ultimate Geek

Trusted

#993761 24-Feb-2014 23:45

any common locations? ie. USA or elsewhere (am on mobile cannot check trace route at this time)

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Rangi

14 posts

Geek

#993810 25-Feb-2014 07:25

I am on the ADSL Unlimited plan- and the servers are Australian. Not too worried about American as this is an FPS game (Team Fortress 2)

FlameBeard

344 posts

Ultimate Geek

Trusted

#993813 25-Feb-2014 07:43

Sweet I was playing that over the Weekend. Im on the VDSL unlimited plan I can't say I noticed high ping or any latency. Also can you please share what your latency was ×ms

xtrasux

4 posts

Wannabe Geek
Inactive user

#993820 25-Feb-2014 08:01

To Australia - 130ms to 300ms at times. Normally about 40ms.

FlameBeard

344 posts

Ultimate Geek

Trusted

#993827 25-Feb-2014 08:16

Could easilly be the far end. I know some servers do have issues. If it was accross the whole game "platform" it might be a worry. Is it still ongoing?
Did you PM your account details to anyone? If so who and I can grab it off them, if not could you please send it to me?

Its worth checking your connection out so lets start with that and wait for Ubergeeknz to comment on any large scale DDoS attacks.

ubergeeknz

3344 posts

Uber Geek

Trusted

Vocus

#993869 25-Feb-2014 09:27

Have been informed that we've today made some changes to our Peering for Australia, which should improve the situation. Those who've been having trouble, it'd be awesome if you can provide some feedback this evening so we know if it's worked.

Rangi

14 posts

Geek

#994016 25-Feb-2014 12:02

@flamebeard- it's across all australian servers, some of which have different providers.

@ubergeekz- thanks, will do!

Rangi

14 posts

Geek

#994139 25-Feb-2014 14:14

Well spikes are going crazy this afternoon. Tracert and ping test done 2 mins ago here: http://pastebin.com/HU2LJUa3

Help?

FireEngine

1223 posts

Uber Geek

Trusted

#994158 25-Feb-2014 14:41

Rangi: Well spikes are going crazy this afternoon. Tracert and ping test done 2 mins ago here: http://pastebin.com/HU2LJUa3

Help?

Hi Rangi, we don't like the look of that first bit of latency, the team will contact you to troubleshoot that. The changes we made to the Aus routing is in place and seems to be working but doesn't stop you having a separate line issue unfortunately.

Regards FireEngine

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