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Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] Snap core network issues 25/02/2014 19:20 -19:30ish
Lias

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#140971 25-Feb-2014 19:31
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Something went bang for 10 minutes?

International was basically unnusable, trace to www.snap.net.nz was high and had massive packet loss. Wasn't just me before anyone asks, was an issue for multiple snap users.

Seems to have just come back to life without any network status updates however.




I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup.

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bradstewart
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  #994372 25-Feb-2014 19:33
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Still a problem, huge packet loss in games.



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  #994373 25-Feb-2014 19:33
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Seeing packet loss at about 25% to Europe at the moment. Sucks cause I need to work with Europe now.




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Lias

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  #994375 25-Feb-2014 19:33
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During issue:


Tracing route to www.snap.net.nz [2406:e000:0:150:202:37:100:24]
over a maximum of 30 hops:

1 <1 ms <1 ms 1 ms removed
2 21 ms 21 ms 20 ms 2406:e000:98:1::1
3 * * 129 ms 2406:e000:98:8::1
4 129 ms * 129 ms 2406:e000:0:3::1
5 * * 129 ms cookiemonster.snap.net.nz [2406:e000:0:150:202:37:100:24]

Trace complete.

And now we're back:


Tracing route to www.snap.net.nz [2406:e000:0:150:202:37:100:24]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms removed
2 49 ms 26 ms 21 ms 2406:e000:98:1::1
3 22 ms 21 ms 22 ms 2406:e000:98:8::1
4 26 ms 25 ms 23 ms 2406:e000:0:3::1
5 22 ms 22 ms 21 ms cookiemonster.snap.net.nz [2406:e000:0:150:202:37:100:24]

Trace complete.




I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup.



thelimoman
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  #994376 25-Feb-2014 19:34
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Yep I also had a sudden drop on snap UFB, TradeMe and other local sites were mostly fine but international was as you mentioned. All back to normal now though.

Lias

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  #994377 25-Feb-2014 19:35
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Ahh I hadn't even tried international after I could get lowish pings to the snap website again.. My we have blown up tonight..




I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup.

stubbed
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  #994385 25-Feb-2014 19:44
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Loss in everything, local as well. Was RDP to another snap site and it died too.




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  #994389 25-Feb-2014 19:47
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been fine for me, playing on a server in Sydney.




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Lias

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  #994390 25-Feb-2014 19:52
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hio77: been fine for me, playing on a server in Sydney.


Latency to Sydney BF4 servers is 40-50ms higher than normal for me.




I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup.

RalphFromSnap
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  #994392 25-Feb-2014 19:58
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Hi All,

There was a DDOS attack which caused latency issues across some core links, impacted around 30% of users - its been resolved now. There has been a real increase in DDOS lately!

Thanks,
TheRalph




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jnimmo
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  #994594 26-Feb-2014 07:48
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I assume it must have been overwhelming some access handover links :\ Was getting major packet loss to the DNS servers which are usually pretty bulletproof

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  #994816 26-Feb-2014 13:35
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Ah I thought it was just me. I rebooted my router and everything came right, but timing must have been coincidental.

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