Slingshot going really slow!!

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Slingshot going really slow!!

jmastaj

1 post

Wannabe Geek

#14135 17-Jun-2007 20:52

sfor the last few days, my broadband speeds have been really slow.. my FTP downloads are great at 400-500 KBPS, but my HTTP speeds suck, it takes a while for pages to load, such as google takes anywhere from 10-20 seconds, same as other sites, slow loading speeds. i've ran a few speed tests with varied results, at speedtest.net i've gotten 3200kpbs down and 130kbps up, however on slingshots speedtest and other speed tests i tried i got dial-up speeds 56kbps-100kbps down. why is my connection so slow? particularly my HTTP traffic. also why are my speed test results so varied? A couple of days ago I overclocked my CPU, could this somehow affect my connection? also, could the wet and cold weather be affecting the connection? or is it these new plans slingshot have brought out, that are affecting my speeds? I have a MAX/128 25GB slingshot connection.

My P2P speeds seem like they're capped at 20KBPS, with the private trackers i use, i used to get 200-400KBPS on my torrent downloads, now they are capped at 20. Have slingshot put P2P throttling or shaping on recently?

One more thing, i looked at the new slingshot plans, no more 25GB plan that I have, so what's going to happen? will i be downgraded automatically?

thanks in advance,

Josh

panther2

374 posts

Ultimate Geek

#74968 17-Jun-2007 22:07

I wouldn't trust slingshots speedtest... its no where near accurate with my slingshot connection... vs speedtest.net

nzbnw

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Spark NZ

#74976 17-Jun-2007 23:28

Where have I heard this before? I suggest you look through the forums before creating a new topic.

nzbnw

Oyajipunk

28 posts

Geek

#75597 21-Jun-2007 23:04

What Slingshot speedtest?

My speeds have been fine, but I cannot stream radio from European Internet radio stations before 10PM.

I think the problem is with the line out of NZ, not NZ local. The techo guys here will know more, but isn't there a technology required to speed up DSL with the rest of the world that only a few ISPs have?

Gigs

95 posts

Master Geek

#75611 22-Jun-2007 09:57

They won't change your plan unless it's beneficial to you J, eg: if you were on a 2 meg plan with 3 gig of data costing $50, and they introduce a new plan that was 2 meg, with 6 Gig of data costing $50 (or possibly less) then you may be migrated as you're getting more for the same price or less.

Since none of the new ones have the same data cap as you they wouldn't change you without you requesting it. Sounds like you need to call their tech support though.

@Oyaj: speedtest.slingshot.co.nz

UnrealSolo

26 posts

Geek
Inactive user

#76031 26-Jun-2007 19:47

hmm i do not think they support your connection, i've know a person who has telecom broadband which is fairly old and has unlimited speeds and are un-capped, so either your've got a old connection or ... somethings just wrong with your ISP

freitasm

BDFL - Memuneh
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Geekzone

Lifetime subscriber

#76049 26-Jun-2007 20:51

UnrealSolo: hmm i do not think they support your connection, i've know a person who has telecom broadband which is fairly old and has unlimited speeds and are un-capped, so either your've got a old connection or ... somethings just wrong with your ISP

I think this comment is completely unrelated to this topic.

Oyajipunk

28 posts

Geek

#76067 26-Jun-2007 22:33

Okay, the consensus seems to be that Slingshot is very slow when communicating with off shore servers.
I have only been with them for two months, but I noticed that the problem got remarkably worse after they won the most popular ISP award.

Perhaps traffic has increased?

I will be complaining to Slingshot, I suggest all those others with speed problems do so too.

I'll keep you updated on any progress I make.

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sir777

1 post

Wannabe Geek

#76297 29-Jun-2007 12:54

I've had the same problem.

My speed test results with Slingshot were:

459 kbps download speed

134 kbps upload speed

I have tried every possible alternative - even switching from wireless to built-in ethernet with very little change.

I have spoken to several tech's at Slingshot and the only answer i get is that it might be their International servers. Apprently someone

will "look into it" and might contact me within the next few days.

I also play WOW and have had to give up since my latency rose to between 1000ms and 17000ms.

This has become increasingly frustrating and I'm currently looking for another provider. I only recently moved here from the US and only

know of Slingshot and Telecom.

Any other good providers out there?

grant_k

3539 posts

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#76299 29-Jun-2007 13:09

sir777: Any other good providers out there?

Give Xnet a try:

http://www.xnet.co.nz/hsi/

Many people here have good experiences with them. Have a look through some of the threads here:

http://www.geekzone.co.nz/forums.asp?ForumId=65

and you will see for yourself.

P.S. Welcome to Geekzone

Oyajipunk

28 posts

Geek

#76335 29-Jun-2007 19:16

Slingshot weren't always this slow, so I wouldn't jump ship just yet if I were you.

It is quite possible that whatever problem they are having will be experienced by other providers at some stage in the future.

I am going to stick with Slingshot and try and help them sort their problem, rather than run away (a wicked ploy by the French during the Rennaisance).

Happy, slow, surfing!

Niel

3267 posts

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#76339 29-Jun-2007 20:39

With Slingshot you sit behind a proxy server. They are also starting up VoIP services, but I am not convinced their network is setup for it. XNet on the other hand designed their network from the start (5 years ago) to handle VoIP and gaming (i.e. time critical applications). They also host a gaming server (can't remember the name right now) and you do not pay for data usage on that server. Furthermore, the staff are all technical people. Have a look at the forums at Geekzone and decide which ISP gives the best service, I am convinced it is XNet.

You can never have enough Volvos!

stuzzo

534 posts

Ultimate Geek

#76350 30-Jun-2007 00:52

jmastaj: sfor the last few days, my broadband speeds have been really slow.. my FTP downloads are great at 400-500 KBPS, but my HTTP speeds suck, it takes a while for pages to load, such as google takes anywhere from 10-20 seconds, same as other sites, slow loading speeds. i've ran a few speed tests with varied results, at speedtest.net i've gotten 3200kpbs down and 130kbps up, however on slingshots speedtest and other speed tests i tried i got dial-up speeds 56kbps-100kbps down. why is my connection so slow?

I've noticed a sharp fall-off of Slingshot speeds just recently as well. As you say , on http, with ftp still fine. I've messaged their help desk. Suggest you do also, it can't hurt.

unique

2 posts

Wannabe Geek

#76670 2-Jul-2007 22:15

Okay my line just got dropped.
And then reconected in ten minutes.
Now it's going at it's normal speed loading any page within 3 seconds.
Is this just because it's past a certain time? or have they fixed something.
Because I heard somebody say it speeds up after 2am but it's 10pm.
Has anybody elses sped back up?
Jw because I'm thinking of changing over to Xnet.