iPhone no service

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › iPhone no service

John711

8 posts

Wannabe Geek

#142736 22-Mar-2014 19:56

Wait just before you say stolen. I know how this sounds.
I bought a iPhone no contracted just prepaid I still have the box etc.
I first got a skinny nano sim works well(few months ago)
Then I got a 2degress nano sim says No service.
Here is my imei 35855105

[Mod edit (MF): IMEI changed to avoid problems]

billgates

4705 posts

Uber Geek

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#1011127 22-Mar-2014 20:03

Does the Skinny SIM still works? If not then sounds stolen. It prob only worked because the carriers had not disabled the phone from working on their network when you tested it as I am guessing it takes few days to get the block put through after verifying police report etc.

Do whatever you want to do man.

SaltyNZ

8222 posts

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2degrees

Lifetime subscriber

#1011130 22-Mar-2014 20:04

Did you buy it from Skinny? They lock handsets. You'll need to get them to unlock it.

iPad Pro 11" + iPhone 15 Pro Max + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.

John711

8 posts

Wannabe Geek

#1011136 22-Mar-2014 20:15

I did buy it from skinny. And I'm not sure if it works anymore with skinny still kinda says no service.
Is the phone blacklisted ? Or locked?

sbiddle

30853 posts

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Retired Mod

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Biddle Corp

Lifetime subscriber

#1011137 22-Mar-2014 20:25

You really need to be asking Skinny.

LennonNZ

2459 posts

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#1011170 22-Mar-2014 22:01

As far as I know Skinny don't lock iPhones at all (as they can't). The iPhones from Vodafone,Telecom,2Degrees,Skinny,from Apple Direct are all 100% the same in NZ.

I would try the SIM Card in another phone and also try a Vodafone/Telecom Sim iif possible in your iPhone. (It might be a dead 2Degrees Card)

There is the issue about after updating Refurbished iPhones recently about them locking themselves as the Phones ID's where not in Apple's systems correctly but I think that is quite rare but I've heard about it a number of times (so it can't be that rare)

jaidevp

331 posts

Ultimate Geek

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Spark NZ

#1011812 24-Mar-2014 14:45

Correct Skinny won't be locking the iPhone. If you PM me the IMEI I can get it's status on TNZ/Skinny.

John711

8 posts

Wannabe Geek

#1011969 24-Mar-2014 17:36

Update I have contacted two forum members one checked on VF other Telecom
Both say it isn't blacklisted/blocked
So hmm :(
Still stuck on no service

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LennonNZ

2459 posts

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#1011972 24-Mar-2014 17:40

John711: Update I have contacted two forum members one checked on VF other Telecom
Both say it isn't blacklisted/blocked
So hmm :(
Still stuck on no service

Has the company you purchased the iPhone from contacted Apple??.
have you tried a different Sim card?

Being Blacklsiuted on the Vodafone/Telecom/2Degree network is not the problem.

John711

8 posts

Wannabe Geek

#1012010 24-Mar-2014 18:48

Tested on a new 2degrees sim.
I know I have network coverage.
but mostly Vodafone comes up some
Times Telecom.

John711

8 posts

Wannabe Geek

#1012012 24-Mar-2014 18:51

That's when I turn off automatic network selection.
only Vodafone is showing up for now.

sbiddle

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Biddle Corp

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#1012032 24-Mar-2014 19:30

So is there a problem or not? Based on those two recent posts it would seem you're in a 2degrees coverage deadspot.

John711

8 posts

Wannabe Geek

#1012043 24-Mar-2014 19:47

Only in the network selection telecom come's up.
still says No service. I didn't drop the iphone. I just resorted/updated to 7.1 still
The same problem.
But I have another phone in the house with a micro sim works fine with 2degrees.

2degreesCare

1537 posts

Uber Geek

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2degrees

#1012544 25-Mar-2014 15:41

Where exactly are you?

Have you/are you able to pop the SIM in another device to see if it gets a signal?

Please PM me your 022 #, SIM # (printed on the SIM), IMEI, iPhone model and your exact location if it's still an issue.

Here's some trouble shooting tips - iPhone settings

Cheers
^POB

John711

8 posts

Wannabe Geek

#1015575 30-Mar-2014 19:04

Update,
i've been to a few parts of Auckland etc. Best I've got so far is just 3G no signal bars for calling https://imgur.com/figXnvO

John711

8 posts

Wannabe Geek

#1019098 5-Apr-2014 17:52

I know I have 2degrees coverage since my cheap phone is working fine with it.
So must be a hardware problem...