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Wannabe Geek

#142890 27-Mar-2014 21:38
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Hi I recently got my new UFB connection and am absolutely thrilled.

It is fast, and I mean really fast, the setup was a breeze and when I killed the Orcon Genius (I tried to set-up a second VOIP line on it) the helpline was actually very helpful and friendly. (Nice change to those I**** over in Oz ;-P )

However, the Orcon Genius Router is incapable of most of the things I expect from a router

NAS - Yes
Mediaserver - NO
FTP server - YES
DynDNS - No
Multiple VOIP - No             get the picture

So, I ordered myself a FRITZBox! 7390, and currently I am trying to set it up. The internet connection was a breeze, all I needed to do was to use the MAC address from my Orcon Genius Modem.
(>Internet>Account Information, tick External Modem or Router, make own connection to Internet, account info > No, Data throughput 999999Up 9999999Down, >Change connection settings> Use VLAN, VLAN ID 10, DHCP , change MAC address to Orcon Genius address )

So now I am trying to set-up the Orcon VIOP Number, but have little luck. I believe that I have put in all information correctly (see below)

Now here's the thing. With these settings the Fritz box shows me that the connection is successful, but I still can’t make call in either direction. All I get is static. However, as soon as I put the same information into a Softphone (X-Lite) it connects instantly and I can make calls right away in either direction.
Also, when I install my second VIOP provider on the fritzbox, this works as well without any issues.

I spoke to Orcon about this. They are really nice and tried to help, but they don't know the Fritzbox and in theory are not allowed to give advice when U use a third party router.... The guy confirmed that all information I entered is correct and that on Orcon side there is nothing that prevents me from using a different router (I kind of knew that anyway since the softphone is working...) When searching in the Forum I found this post from Sounddude here


Hi Guys
Orcon uses tagged ports on the ONT/Genius port to priorities the voice over the fibre network.
The dot1q is required to tag the voice packets with the higher priority bit and the data packets with the BE bit. So if you want to not use the genius modem on our fibre installs, you need to have the following

1) Router than can tag vlan 10 on the wan port using DOT1Q.
2) Router needs to be able to do DHCP on the Wan port. We authenticate on option82. We also only allow one router per ONT port.
3) Orcon won’t allow 3rd party modems to connect to the VOIP network for residential accounts. This is the Orcon setup for all LFC areas (including enable).

I can't comment on how other ISP's have decided to configure the LFC's ONT. The helpdesk will only support genius modems on the fibre network. So if you choose to go down this path you are on your own. But more than happy to help on here :)
Hope that helps.                   


Sounds interesting, but frankly I don't understand it.

I would appreciate any ideas


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1217 posts

Uber Geek


  #1014193 27-Mar-2014 21:43
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PM Sounddude ;-)

Regards FireEngine

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