Hi, I manage my dad's account for him.  He does a $8 regular every month for the 60min talk time.  I sent him $8 a week or so ago ... and the Me2u credit isn't visible on the summary page but it is in the "usage" page - listed 01 April 2014.  I have contacted 2Degrees via the contact section after loggin in.  Been half a week now not sure if it's backlogged. 

Any ideas?