Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


dolsen

1483 posts

Uber Geek
+1 received by user: 319

Trusted
Lifetime subscriber

#143446 15-Apr-2014 11:27
Send private message

I've noticed that the 2 degrees mobile app on my android phone is showing an auto renew date of 28/03/2015 for my carryover combo 60 pack, however, the correct date of the renew is 28/04/2014 which is shown if I log into the "your 2 degrees" website.

Does anyone from 2 degrees want to look at my account to see this before I cancel the auto renew? If I was relying on the app to see when things were going to renew I would be a bit annoyed if it renewed before the app said it was going to.




vs


Create new topic
2degreesCare
1537 posts

Uber Geek
+1 received by user: 274

Trusted
2degrees

  #1025530 15-Apr-2014 12:52
Send private message

Hi Daniel

Seems to be a glitch on that. It should say 'Expires on the 28/3/2015.  Please can you PM me your name, number, plus DOB & address for authentication. 

Many thanks
^POB



dolsen

1483 posts

Uber Geek
+1 received by user: 319

Trusted
Lifetime subscriber

  #1025547 15-Apr-2014 13:22
Send private message

2DegreesCare: Hi Daniel

Seems to be a glitch on that. It should say 'Expires on the 28/3/2015.  Please can you PM me your name, number, plus DOB & address for authentication. 

Many thanks
^POB


Thanks,
PM sent.

Note - it's not the expiry date that I'm concerned about, it's the indicated auto renew date of the carry over chat 60 pack. By my understanding this would auto renew on the 28/04/2014 as it is 1 month from when I brought it, not the indicated 28/03/2015 on the android app.

Cheers,
Daniel.



2degreesCare
1537 posts

Uber Geek
+1 received by user: 274

Trusted
2degrees

  #1025717 15-Apr-2014 17:21
Send private message

Thanks for that Daniel, I'll get our tech team to look into it.


If anyone else notices problems with the mobile app, please send me a PM with all your details.

Cheers,
^AB

Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.